Current jobs related to Guest Relations Manager - Dubai, Dubai - Atlantis Resort

  • Guest Relations Manager

    3 weeks ago

    Dubai, Dubai, United Arab Emirates AccorHotel Full time

    Job Title: Guest Relations ManagerAccorHotel is seeking a highly skilled Guest Relations Manager to oversee and direct all aspects of Guest Relations to maximize guest satisfaction.Key Responsibilities:Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departureEnsure all members consistently...

  • Guest Relations Manager

    3 weeks ago

    Dubai, Dubai, United Arab Emirates AccorHotel Full time

    Job Summary:We are seeking a highly skilled Guest Relations Manager to join our team at AccorHotel. As a key member of our Rooms Division, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.Key Responsibilities:Prepare for daily VIP arrivals, including room allocation, amenities, and special...

  • Dubai Guest Relations Manager

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Reap HR Consultancy Full time

    Job OverviewWe are seeking a highly skilled Guest Relations Manager to join our esteemed client in Dubai. This role will be based in a real estate setting that offers short-term residency villas and apartments.Key ResponsibilitiesGuest Service Delivery: Provide upscale guest service experiences for clients throughout their stay.Arrival Greetings: Ensure...

  • Hotel Guest Relations Manager

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Accor Full time

    Key Responsibilities:As a Guest Relations Manager at Accor, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay. Your experience and skills will include:Minimum of 4-6 years' experience as a Guest Relations Manager in a hotel setting.Fluent English speaker and additional Russian language...

  • Guest Relations Supervisor

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full time

    Job Description:As a Guest Relations Supervisor at Anantara Dubai Palm Jumeirah Resort & Spa, you will be responsible for providing exceptional service to our guests, ensuring a seamless arrival and departure experience, and maintaining the highest levels of customer satisfaction.Key Responsibilities:Manage the Guest Relations function, ensuring prompt and...

  • Guest Relations Ambassador

    3 weeks ago

    Dubai, Dubai, United Arab Emirates JUMEIRAH Full time

    Key ResponsibilitiesThe Guest Relations Officer will be responsible for ensuring a seamless and personalized experience for all guests. This includes identifying customer needs and expectations, providing appropriate products and services, and resolving any issues that may arise.Key Performance Indicators:Guest satisfaction ratingsIssue resolution rateGuest...

  • Guest Relations Ambassador

    3 weeks ago

    Dubai, Dubai, United Arab Emirates AccorHotel Full time

    Key Responsibilities:Guest Arrival and Check-in: Welcome guests with a warm and friendly demeanor, ensuring a smooth arrival experience by providing assistance with check-in procedures.Guest Service and Support: Act as a point of contact for guests throughout their stay, addressing inquiries, requests, or concerns promptly and efficiently.Guest Needs and...

  • Guest Relations Ambassador

    3 weeks ago

    Dubai, Dubai, United Arab Emirates AccorHotel Full time

    Job Summary: As a Guest Relations Hostess at AccorHotel, you will be responsible for promoting efficiency, confidence, courtesy, and a high standard of social skills. You will also ensure good interdepartmental relations, establish and maintain good public relations, and enhance sales for the hotel at every opportunity.Key Responsibilities:To promote...

  • Guest Relations Specialist

    3 weeks ago

    Dubai, Dubai, United Arab Emirates JUMEIRAH Full time

    Roles and ResponsibilitiesAn exciting opportunity has arisen for a Seasonal Guest Relations Executive - Food & Beverage Service in Jumeirah Al Naseem. The main duties and responsibilities of this role are:Identify customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information.Meet all...

  • Guest Relation Officer

    3 weeks ago

    Dubai, Dubai, United Arab Emirates JUMEIRAH Full time

    Key ResponsibilitiesAn exciting opportunity has arisen for a highly skilled Guest Relation Officer to join the Jumeirah team at Jumeirah Marsa Al Arab Hotel. The successful candidate will be responsible for delivering exceptional guest experiences, ensuring seamless interactions, and providing personalized services to VIP guests.Guest Interaction: Serve as...

  • Guest Relations Ambassador

    3 weeks ago

    Dubai, Dubai, United Arab Emirates JUMEIRAH Full time

    About the Role:We are seeking a highly skilled Guest Relations Executive to join our team at Shimmers Restaurant. The successful candidate will be responsible for providing exceptional customer service to all guests, including greeting them warmly and engaging in small conversations to make them feel comfortable and welcome.Main Responsibilities:Provide...

  • Guest Relations Ambassador

    3 weeks ago

    Dubai, Dubai, United Arab Emirates AccorHotel Full time

    Key Responsibilities:As a Guest Relations Ambassador at AccorHotel, you will be responsible for delivering exceptional service to our guests. This includes welcoming guests, assisting with check-in, responding to requests, and settling accounts.Initiative and Personalization:You will take the initiative to add a personalized experience for our guests,...

  • Front Desk Guest Relations Manager

    3 weeks ago

    Dubai, Dubai, United Arab Emirates AccorHotel Full time

    Job Summary:The Front Desk Guest Relations Manager is responsible for ensuring seamless service to our guests. This includes blocking VIP and RA rooms, managing special requests, and maintaining a balanced inventory of rooms.Key Responsibilities:Block all VIP and RA rooms 7 days in advance based on Raffles standards.Manage special requests and long-stay...

  • Guest Relations Manager

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Atlantis Resorts dubai Full time

    About YouThe ideal candidate will possess a genuine passion for the hospitality industry, with a strong focus on delivering exceptional guest experiences. With a minimum of 2-3 years' experience in a similar role within a luxury hotel or restaurant setting, you will be well-equipped to thrive in a fast-paced environment. At Atlantis, The Royal, we offer a...

  • Guest Relations Ambassador

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Shangri-La Group Full time

    Key Responsibilities• Provide exceptional service to guests by greeting and attending to their needs promptly.• Ensure that guest complaints are handled professionally and effectively.• Develop and maintain a high-quality service standard.• Engage in suggestive selling techniques to enhance the guest experience.• Present the guest's bill accurately...

  • Hostess Guest Relation Officer

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Black Pearl Consult Full time

    Job SummaryWe are seeking a skilled and friendly Hostess to join our team at Black Pearl Consult. As the first point of contact for our guests, you will be responsible for ensuring a positive and smooth customer experience from the moment they walk in.Key ResponsibilitiesGreet guests upon arrival and provide a warm welcome.Manage reservations, seating...

  • Guest Relations Executive

    3 weeks ago

    Dubai, Dubai, United Arab Emirates JUMEIRAH Full time

    Roles and ResponsibilitiesAn exciting opportunity has arisen for a Guest Relations Executive - Food & Beverage Service in Jumeirah Al Naseem. The main duties and responsibilities of this role are:Customer Needs Identification: Identify customer needs and expectations correctly, including those with special needs, and provide appropriate products, services,...

  • Luxury Guest Experience Manager

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Atlantis Resort Full time

    About the Role:The Guest Relations Manager at Atlantis, The Royal will be responsible for delivering exceptional customer service to guests, meeting and greeting them with a smile, and creating an unforgettable experience. This role requires someone who is immaculately presented and an exceptional communicator, able to interact positively and professionally...

  • Guest Services Manager

    3 weeks ago

    Dubai, Dubai, United Arab Emirates JUMEIRAH Full time

    About the Role:A Guest Services Manager is sought to oversee the operation of luggage and parcel deliveries at Jumeirah Marsa Al Arab. Key responsibilities include ensuring timely handling in accordance with brand standards, maintaining organized and impeccable storage rooms, and providing a warm welcome to guests and visitors. The ideal candidate will have...

  • Chief Guest Experience Officer

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Accor Full time

    Guest Experience Manager RoleKey ResponsibilitiesGuest Service - Consistently offer professional, friendly, and engaging service to our guests.Leadership - Lead and manage all aspects of the Guest Relations department and ensure all service standards are followed.Problem Resolution - Handle guest concerns and react quickly, logging and notifying the proper...

Guest Relations Manager

2 months ago

Dubai, Dubai, United Arab Emirates Atlantis Resort Full time
About the Role

We are seeking a highly skilled Guest Relations Manager to join our team at Atlantis, The Royal. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is nothing short of unforgettable.

Key Responsibilities
  • Act as a sales ambassador, encouraging repeat business and capturing new opportunities
  • Communicate guest requests and needs to the restaurant management team
  • Build and manage the guest database, working closely with the PR and marketing teams
  • Provide exceptional communication and interpersonal skills, ensuring a positive and professional interaction with guests and colleagues
Requirements
  • Minimum 3 years' experience in a similar role in a luxury hotel or restaurant
  • Clear passion for the Food & Beverage industry and guest experience
  • Ability to work flexible hours and be part of a supportive but disciplined environment

We offer an unbeatable opportunity to grow and develop in your career, right in the heart of a continuously developing city and a diverse range of cultures. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.