Guest Relations Ambassador
3 weeks ago
We are seeking a highly skilled Guest Relations Executive to join our team at Grosvenor House, a Luxury Collection Hotel, Dubai. As a key member of our hospitality team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.
Key Responsibilities- Assist management in hiring, training, and evaluating employees to ensure they meet the highest standards of service.
- Develop and maintain positive working relationships with colleagues to achieve common goals and objectives.
- Provide exceptional customer service to guests, responding promptly to their needs and concerns.
- Ensure that all company policies and procedures are followed, including safety and security protocols.
- Participate in ongoing training and development to stay up-to-date with industry best practices and hotel standards.
- High school diploma or equivalent required; degree in hospitality or related field preferred.
- Minimum 2 years of experience in a customer-facing role, preferably in a luxury hotel environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Proficiency in Microsoft Office and other hotel software systems.
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Guest Relations Ambassador
3 days ago
Dubai, Dubai, United Arab Emirates AccorHotel Full timeKey Responsibilities:As a Guest Relations Ambassador at AccorHotel, you will be responsible for delivering exceptional service to our guests. This includes welcoming guests, assisting with check-in, responding to requests, and settling accounts.Initiative and Personalization:You will take the initiative to add a personalized experience for our guests,...
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Guest Relations Ambassador
4 weeks ago
Dubai, Dubai, United Arab Emirates Shangri-La Group Full timeJob DescriptionWe are seeking a highly skilled and experienced Guest Relations Officer to join our team at Shangri-La Group.Key ResponsibilitiesMaintain High Standards of ServiceBe an Ambassador for the HotelProvide Exceptional Guest ExperienceWork Collaboratively with ColleaguesResolve Client Queries and ComplaintsEnsure Fire Prevention and Safety...
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Guest Relations Ambassador
1 month ago
Dubai, Dubai, United Arab Emirates Shangri-La Group Full timeJob SummaryWe are seeking a highly skilled Guest Relations Officer to join our team at Shangri-La Group. As a key member of our hospitality team, you will be responsible for delivering exceptional service and ensuring that our guests have a 5-star experience.Key ResponsibilitiesMaintain High Service Standards: Provide a high standard of service and...
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Guest Relations Ambassador
4 weeks ago
Dubai, Dubai, United Arab Emirates Foreground LLC Full timeGuest Relations ExecutiveWe are partnering with a leading provider in the luxury hospitality sector to offer innovative accommodation experiences. They are seeking a Guest Relations Executive to join their team in Dubai.Key Responsibilities:Liaise with housekeeping and maintenance teams to ensure properties are ready for guests and meet high standards.Review...
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Guest Relations Ambassador
4 weeks ago
Dubai, Dubai, United Arab Emirates Foreground LLC Full timeGuest Relations ExecutiveAbout the Role:We are partnering with a leading provider in the luxury hospitality sector to offer innovative accommodation experiences. They are seeking a Guest Relations Executive to join their team in Dubai.Key Responsibilities:Liaise with the housekeeping and maintenance teams to ensure all properties are ready for guests and are...
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Guest Relations Ambassador
3 days ago
Dubai, Dubai, United Arab Emirates JUMEIRAH Full timeKey ResponsibilitiesThe Guest Relations Officer will be responsible for ensuring a seamless and personalized experience for all guests. This includes identifying customer needs and expectations, providing appropriate products and services, and resolving any issues that may arise.Key Performance Indicators:Guest satisfaction ratingsIssue resolution rateGuest...
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Guest Relations Ambassador
4 weeks ago
Dubai, Dubai, United Arab Emirates SOFITEL Full timeDelivering Exceptional Guest ExperiencesWe are seeking a skilled Guest Relations Officer to join our team at SOFITEL. As a key member of our hospitality team, you will be responsible for providing personalized service to our guests, ensuring their stay with us is nothing short of exceptional.Key Responsibilities:Guest Service: Provide prompt and courteous...
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Guest Relations Ambassador
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Dubai, Dubai, United Arab Emirates JUMEIRAH Full timeAbout the Role:We are seeking a highly skilled Guest Relations Executive to join our team at Shimmers Restaurant. The successful candidate will be responsible for providing exceptional customer service to all guests, including greeting them warmly and engaging in small conversations to make them feel comfortable and welcome.Main Responsibilities:Provide...
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Guest Relations Ambassador
3 days ago
Dubai, Dubai, United Arab Emirates AccorHotel Full timeKey Responsibilities:Guest Arrival and Check-in: Welcome guests with a warm and friendly demeanor, ensuring a smooth arrival experience by providing assistance with check-in procedures.Guest Service and Support: Act as a point of contact for guests throughout their stay, addressing inquiries, requests, or concerns promptly and efficiently.Guest Needs and...
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Guest Relations Ambassador
4 weeks ago
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Guest Relations Ambassador
4 weeks ago
Dubai, Dubai, United Arab Emirates SOFITEL Full timeDelivering Exceptional Guest ExperiencesWe are seeking a skilled Guest Relations Officer to join our team at SOFITEL. As a key member of our hospitality team, you will be responsible for providing personalized service to our guests, ensuring their stay with us is nothing short of exceptional.Key Responsibilities:Guest Service and Support: Provide prompt and...
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Guest Relations Ambassador
3 weeks ago
Dubai, Dubai, United Arab Emirates Grosvenor House, a Luxury Collection Hotel,Dubai Full timeJob SummaryWe are seeking a highly skilled Guest Relations Executive to join our team at Grosvenor House, a Luxury Collection Hotel, Dubai. As a key member of our management team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.Key ResponsibilitiesAssist management in hiring, training, and...
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Guest Relations Ambassador
4 weeks ago
Dubai, Dubai, United Arab Emirates Grosvenor House, a Luxury Collection Hotel,Dubai Full timeJob SummaryWe are seeking a highly skilled Guest Relations Executive to join our team at Grosvenor House, a Luxury Collection Hotel, Dubai. As a key member of our hospitality team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.Key ResponsibilitiesAssist management in hiring, training, and...
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Guest Relations Ambassador
4 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob SummaryWe are seeking a highly skilled Guest Relations Agent to join our team at Accor. As a key member of our Guest Services team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable and enjoyable stay.Key ResponsibilitiesProvide Exceptional Guest Service: Consistently offer professional,...
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Guest Relations Ambassador
4 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob SummaryWe are seeking a highly skilled Guest Relations Agent to join our team at Accor. As a key member of our Guest Services team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable and enjoyable stay.Key ResponsibilitiesProvide Exceptional Guest Service: Consistently offer professional,...
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Guest Relations Ambassador
3 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob SummaryWe are seeking a highly skilled Guest Relations Agent to join our team at Accor. As a key member of our Guest Services team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable and enjoyable stay.Key ResponsibilitiesProvide Exceptional Guest Service: Consistently offer professional,...
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Guest Relations Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates Atlantis Resort Full timeAbout the RoleWe are seeking a highly skilled Guest Relations Manager to join our team at Atlantis, The Royal. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is nothing short of unforgettable.Key ResponsibilitiesAct as a sales ambassador, encouraging...
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Guest Relations Ambassador
4 weeks ago
Dubai, Dubai, United Arab Emirates SOFITEL Full timeKey ResponsibilitiesProvide Exceptional Guest Service: Deliver friendly, smooth, and courteous service to guests, responding promptly to all requests and inquiries at all times.Add a Personal Touch: Take the initiative to create a personalized experience for guests, making them feel valued and appreciated.Resolve Guest Complaints: Effectively resolve guest...
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Guest Relations Ambassador
3 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeKey ResponsibilitiesDeliver Exceptional Guest Service: Consistently offer professional, friendly, and engaging service to ensure a memorable experience for our guests.Manage Guest Concerns: Handle guest concerns and react quickly, logging and notifying the relevant departments to resolve issues efficiently.Collaborate with the Guest Services Team: Be part of...
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Guest Relations Ambassador
4 weeks ago
Dubai, Dubai, United Arab Emirates Shangri-La Group Full timeKey ResponsibilitiesDeliver exceptional guest experiences through personalized interactions and attentive serviceManage guest complaints in a professional and courteous mannerEnsure prompt and efficient service to guestsEngage in suggestive selling to enhance guest satisfactionProcess guest payments accurately and efficientlyUpdate guest profiles in the...