Hostess
5 months ago
As a Female Hostess at our specialty coffee and food café in Abu Dhabi, your role is to warmly greet and seat guests, ensuring they have a pleasant dining experience from the moment they enter. You will be the face of our café, providing excellent customer service and creating a welcoming atmosphere. Your friendly demeanor and organizational skills will contribute to the overall success of our establishment.
**Key Responsibilities**:
- **Greeting and Seating Guests**:
- Welcome guests as they arrive at the café with a friendly smile.
- Escort guests to their tables and provide menus.
- Manage the seating chart efficiently to accommodate reservations and walk-in customers.
- **Customer Service**:
- Assist guests with any inquiries they may have about the menu or café offerings.
- Ensure guests' needs are met promptly and professionally.
- Handle guest feedback and concerns with grace and escalate to management when necessary.
- **Reservation Management**:
- Take and manage reservations over the phone or in person.
- Confirm reservations and prepare tables accordingly.
- **Assistance to Service Staff**:
- Communicate with servers and kitchen staff to ensure smooth service flow.
- Assist in coordinating food and beverage orders between guests and the kitchen.
- **Maintaining a Welcoming Environment**:
- Keep the hostess stand and waiting area clean and organized.
- Monitor and manage the flow of guests to avoid overcrowding and maintain a comfortable atmosphere.
**Qualifications and Skills**:
- Previous experience as a hostess or in a customer-facing role preferred.
- Excellent communication and interpersonal skills in Arabic and English.
- Ability to remain calm and courteous under pressure.
- Strong organizational skills and attention to detail.
- Professional appearance and demeanor.
**Salary**: AED2,800.00 - AED3,000.00 per month
**Language**:
- Arabic (preferred)
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