Reservations Coordinator
1 month ago
We are seeking a highly skilled and experienced Reservations Agent to join our team at the Atlantis Resort.
About the Role:
- Provide exceptional customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner.
- Process reservations and manage room allocations, ensuring accurate and efficient service.
- Work collaboratively with other departments to ensure seamless guest experiences.
- Develop and maintain a thorough knowledge of the resort's facilities, services, and amenities.
- Previous sales experience is preferred, but not required.
Requirements:
- Minimum 1 year experience in reservations or significant experience in contact center or customer service.
- Impeccable personal presentation, patience, and a positive attitude.
- Excellent communication and interpersonal skills.
- Fluency in English is a must, and proficiency in Russian, Arabic, Chinese, or French is preferred.
- Computer literacy and Opera systems are essential.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
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