Reservations Coordinator

1 month ago


Dubai, Dubai, United Arab Emirates Atlantis Resort Full time
Job Description

We are seeking a highly skilled and experienced Reservations Agent to join our team at the Atlantis Resort.

About the Role:

  • Provide exceptional customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Process reservations and manage room allocations, ensuring accurate and efficient service.
  • Work collaboratively with other departments to ensure seamless guest experiences.
  • Develop and maintain a thorough knowledge of the resort's facilities, services, and amenities.
  • Previous sales experience is preferred, but not required.

Requirements:

  • Minimum 1 year experience in reservations or significant experience in contact center or customer service.
  • Impeccable personal presentation, patience, and a positive attitude.
  • Excellent communication and interpersonal skills.
  • Fluency in English is a must, and proficiency in Russian, Arabic, Chinese, or French is preferred.
  • Computer literacy and Opera systems are essential.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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