Front Desk Professional

3 days ago


Dubai, Dubai, United Arab Emirates Rolla Suites Hotel Full time

At Rolla Suites Hotel, we are seeking a Front Office Associate to join our team.

This role involves managing all check-in and check-out tasks with the utmost efficiency and care. The ideal candidate will have experience in hotel reservations software and possess excellent communication and organizational skills.

The successful applicant will be responsible for:

  • Performing all check-in and check-out tasks
  • Managing online and phone reservations
  • Registering guests and collecting necessary information
  • Welcoming guests upon arrival and assigning rooms
  • Providing information about our hotel's facilities, available rooms, rates and amenities
  • Liaising with housekeeping staff to ensure all rooms are clean and tidy
  • Confirming group reservations and arranging personalized services for VIP customers

The ideal candidate should have at least 2 years of experience as a Hotel Front Desk Agent or Receptionist and a customer service attitude. Excellent communication and organizational skills are also essential.


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