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Client Relations Specialist

3 months ago

Dubai, Dubai, United Arab Emirates Emaar Dubai Full time
Overview:

We are seeking a dedicated Client Relations Specialist to join our team at Emaar Dubai. This role is essential in ensuring a seamless experience for our guests and maintaining the highest standards of service.

Key Responsibilities:
  • Respond to all guest inquiries and requests with professionalism and efficiency.
  • Safeguard financial transactions and equipment integrity.
  • Engage in various operational roles including ticketing, concessions, and customer assistance.
  • Utilize automated systems for ticketing and reservations.
  • Support the logistics of material delivery and collection in coordination with management.
  • Manage daily financial operations and end-of-shift reconciliations.
  • Contribute to promotional activities and adhere to safety protocols.
  • Maintain cleanliness and presentation standards throughout the venue.
  • Complete assigned tasks promptly and effectively.
  • Undertake additional responsibilities as directed by management.
Customer Service Excellence:
  • Deliver exceptional customer service to enhance guest satisfaction.
  • Assist with telephone inquiries to provide accurate information.
  • Ensure a consistently high level of service is maintained.

Join us in creating memorable experiences for our patrons at Emaar Dubai.