Account Manager

6 days ago


Dubai, Dubai, United Arab Emirates Recooty Full time
About Recooty

Recooty is a creative and marketing agency in Dubai, helping businesses achieve their marketing goals through innovative solutions. We're a passionate and collaborative team seeking a talented Account Manager to join us.

Job Summary

We're looking for a results-oriented professional with a passion for building strong client relationships. As an Account Manager, you'll manage a portfolio of clients, develop and implement effective marketing campaigns, and become a trusted advisor.

Key Responsibilities
  • Manage a portfolio of existing clients and develop new business opportunities to grow the client base, increasing the client portfolio by 2-3 clients each month.
  • Foster strong relationships with clients and act as a trusted advisor, providing expert guidance on cloud computing best practices and technology trends.
  • Collaborate with cross-functional teams, including technical teams and product teams, to ensure client success and satisfaction with our cloud offerings.
  • Lead client presentations and discussions to drive adoption and usage of cloud services, educate clients on new cloud-related products and services, and respond to client inquiries and requests.
  • Track and report on key account metrics, including revenue and customer satisfaction, and use this information to drive continuous improvement.
  • Stay up-to-date on industry trends and developments in marketing, and use this knowledge to drive new business and improve client engagement.
  • Ensure client success by working closely with them to achieve their goals, address any issues or concerns, and help them maximise the value of their marketing investments.
  • Gather client feedback to inform product development and service enhancements.
  • Identify potential risks in client relationships and develop strategies to mitigate them.
Requirements
  • +5 years of professional experience in managing B2B accounts
  • Excellent customer relations management
  • Proven modern project management skills (or willingness to learn)
  • General knowledge of creative and digital business:
    • Branding
    • Web Design & Development
    • Social Media Marketing
    • Copywriting
    • Content Writing
    • Artificial Intelligence for Marketing
  • Soft Skills Requirements:
    • Strong internal and external communication skills
    • Presentation skills
    • Emotional intelligence
    • Solid time-management skills
    • Attention to details
  • Academic Requirements:
    • Business, marketing, media, communication, or any relevant degree
  • Language Skills:
    • English
    • Tagalog
    • Arabic
  • Leadership Competencies:
    • The ability to work effectively in teams and collaborate with team members and stakeholders is a must.
    • Strong capability to work independently and manage tasks on your own.
    • Permanent support by a reliable, rock-solid backup and close supervision from your line manager.
    • Continuous guidance from our talent growth manager.
    • Commitment to the principle: ''Teamwork makes the dream work.''

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