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Customer Success Representative
1 month ago
As a Customer Success Specialist at SCHNEIDER ELECTRIC - UAE, you will play a crucial role in driving business growth and ensuring customer satisfaction.
Key Responsibilities:- Lead Generation: Identify and pursue new business opportunities through cold calling, prospecting, and generating new leads.
- Relationship Building: Develop and maintain strong relationships with existing customers to ensure continued patronage and repeat business.
- Sales Performance: Analyze sales performance versus targets and provide recommendations for improvement.
- Market Intelligence: Stay up-to-date with market trends and competitor activity to inform sales strategies.
- Customer Satisfaction: Monitor and address customer complaints and issues to ensure high levels of satisfaction.
Requirements:
- Strong Communication Skills: Excellent verbal and written communication skills to effectively engage with customers and stakeholders.
- Business Acumen: Strong understanding of business principles and practices to drive sales growth and customer satisfaction.
- Analytical Skills: Ability to analyze sales data and market trends to inform sales strategies.
- Time Management: Effective time management skills to prioritize tasks and meet sales targets.
Skills: Covers and packaging, packaging design, label and packagedesign, offset printing
