Customer Service Representative
4 weeks ago
As a Customer Service Representative at Sharaf DG LLC, you will be responsible for resolving customer service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. You will ensure that appropriate changes were made to resolve customer problems and contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
Key Responsibilities- Attend to customer complaints and close them to the satisfaction of the customer
- Ensure warranty products reach service centers within the stipulated timeframe
- Issue genuine cash/credit card refunds to customers
- Monitor and reconcile customer care location ageing stock
- Ensure ISO compliance as per audit rating (SOP compliance store)
- Ensure the timely return of warranty products and SDG stocks within 15 business days from the service center
- Execute purchase returns of products lying at service centers/suppliers if not returned within 15 business days
- Ensure only good items are accepted as returns
Experience: 3-5 years in customer service or a related field
Educational Qualification: Graduate
Professional Certifications: Diploma in Hospitality (preferable)
Skills and Abilities: Excellent communication skills, customer servicing skills, listening skills, and problem-solving skills
-
Customer Service Representative
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Halian uae Full timeJob Profile: Customer Care RepresentativeResponsibilitiesDelivers exceptional customer service by providing accurate and timely information on complex service issues related to life and health insurance, annuity, and investment products.Communicates effectively with customers to resolve service requests or problems, documents customer inquiries, and...
-
Customer Service Representative
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Star Services LLC Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Star Services LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key ResponsibilitiesFollow company procedures and standards to ensure...
-
Customer Service Representative
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates ALDAR Full timeAbout the RoleAt ALDAR, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a fantastic opportunity to work with a dynamic team and contribute to the success of our organization.Key...
-
Customer Service Representative
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates AccorHotel Full timeKey Responsibilities:We are seeking a skilled Customer Service Representative to join our team at AccorHotel. As a Restaurant Service Ambassador, you will be responsible for welcoming guests and providing a high standard of restaurant service.Key Qualifications:Previous F&B experience is essentialA warm and caring personality is a mustAbility to work...
-
Customer Service Representative Manager
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Halian uae Full timeJob Profile: Customer Care RepresentativeAt Halian UAE, we are seeking a highly skilled Customer Care Representative to join our team. As a key member of our operations, you will be responsible for providing exceptional customer service, resolving complex customer issues, and ensuring customer satisfaction and quality.Responsibilities• Communicate with...
-
Customer Service Representative
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Novotel Hotels Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Novotel Hotels. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide a warm and welcoming experience for guests,...
-
Customer Service Team Lead
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Raizn Full timeRole OverviewWe are seeking a highly skilled Customer Service Team Lead to join our team at Raizn. As a key member of our sales and customer service team, you will be responsible for leading a team of customer service representatives and contributing to the growth and success of our business.Key ResponsibilitiesLead a team of customer service representatives...
-
Customer Service Representative
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates al futtaim group Full timeAs a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers.Key responsibilities include:Handling customer complaints in a prompt and courteous mannerEnsuring customers are dealt with in a professional and courteous manner to ensure maximum customer...
-
Customer Service Representative
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates TASC Outsourcing Full timeKey Responsibilities:• Provide exceptional customer service and ensure customer satisfaction.• Utilize excellent communication and interpersonal skills to resolve customer issues and concerns.• Meet sales targets and maintain a fast-paced retail environment.• Possess a keen sense of fashion and maintain a polished appearance that reflects the...
-
Customer Service Representative
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Rayhaan Hotels & Resorts Full timeKey Responsibilities:Deliver exceptional customer service to all guests, ensuring a positive experience and exceeding their expectations.Maintain effective communication with all departments to ensure smooth service delivery and efficient call handling.Handle all queries in a polite and courteous manner, responding to guest needs and concerns in a timely and...
-
Customer Service Team Lead
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Raizn Full timeRole OverviewWe are seeking a highly skilled and experienced Team Lead & Sales Manager to join our team at Raizn. As a key member of our team, you will be responsible for leading a team of customer service representatives and driving sales growth.Key ResponsibilitiesLead a team of customer service representatives to achieve sales targets and provide...
-
Customer Service Expert
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Abu Dhabi Global Market ADGM Full timeKey Responsibilities:As a Chat Support Representative at Abu Dhabi Global Market ADGM, you will be responsible for:1. Responding to customer inquiries and providing assistance through online chat.2. Identifying and resolving customer issues in a timely and efficient manner.3. Maintaining a high level of professionalism and customer service at all times.4....
-
Financial Services Representative
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Alkhair Company Full timeJob SummaryWe are seeking a highly skilled Financial Services Representative to join our team at Alkhair Company. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their financial needs are met, and building long-term relationships.Key Responsibilities:Provide personalized...
-
Customer Service Representative
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates MAJID AL FUTTAIM Full timeKey Responsibilities:Deliver exceptional service to all guests by following Majid Al Futtaim Entertainment's service steps.Ensure accurate cash handling and minimize errors by adhering to cash handling policies.Maximize transactions by utilizing suggestive selling and upselling skills in all areas of the cinemas.Maintain a safe environment for guests,...
-
Front Desk Officer
1 day ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Weatherford Full timeCustomer Service Representative Job DescriptionWe are seeking a highly skilled and professional Customer Service Representative to join our team at Weatherford. The ideal candidate will possess excellent communication skills, be able to work effectively in a fast-paced environment, and have a strong commitment to delivering exceptional customer service.Job...
-
Customer Service Representative
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Sundus Full timeKey Responsibilities:Ensure that all calls received on the Sundus Farmers Call Center are responded to and addressed in line with required standards of professionalism and excellence.Operate and maintain a system-enabled knowledge base interface (CRM Platform) to facilitate and expedite resolution of farmers' queries and complaints.Monitor company corporate...
-
Team Member
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Star Services LLC Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Team Member to join our team at Star Services LLC. As a Team Member, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key ResponsibilitiesFollow company procedures and standards for appearance and personal hygiene.Provide...
-
Service Representative
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates WeStore Full time**Service Advisor Role**WeStore is seeking a skilled Service Advisor to join our team in Musaffah, Abu Dhabi. As a Service Advisor, you will be responsible for delivering exceptional customer service while ensuring the efficient maintenance of our vehicles.**Key Responsibilities:**Provide expert advice on vehicle maintenance and repairAssist customers in...
-
Customer Service Representative
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Trenity Consultants Full timeExciting Opportunity for Yard Drivers at Trenity Consultants$ per hour plus overtime pay after 40 hoursFriday, Saturday, and Sunday, 6am - 6pm30-40 moves per shiftRequirementsClass A preferred, Class D okayMust have 12 months of yard experience in the last 2 years - will be verifiedSatisfactory employment verificationsSatisfactory driving recordWhat we...
-
Customer Service Specialist
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates ALDAR Full timeJob SummaryALDAR is seeking a highly skilled Customer Care Associate to join our team. As a key member of our Customer Care department, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Support: Respond to customer inquiries and provide assistance regarding our products and...