Talent Culture Coordinator

5 days ago

Dubai, Dubai, United Arab Emirates AccorHotel Full time

The Talent Culture Coordinator role at AccorHotel is a dynamic position that requires a unique blend of skills and expertise. As a key member of the Talent & Culture team, you will be responsible for providing exceptional service to employees, ensuring their satisfaction and making a professional first impression of the Talent & Culture Department.

Key Responsibilities:

Planning & Organizing:

  • Organize employee events, including birthday celebrations, national days, employee parties, activities, sports teams, and lifestyle classes.
  • Regularly update the communication & ACE of Heartists boards for all employees and assist with the implementation and communication of all hotel policies and procedures through noticeboards.

Operations:

  • Prepare name badges and ID cards and any replacements required.
  • Process ticket bookings for new hires, vacations, business trips, and leavers as per policy.
  • Manage the application and deletion of Medical Insurance, Workman's Compensation, and Life Insurance.
  • Manage the Probation Evaluation & Confirmation by sending the evaluation forms on time and following up with leaders for completion. Organize interviews with the Director of Talent & Culture & issue the confirmation letter.
  • Create Disciplinary letters and schedule meetings with the Director of Talent & Culture as directed.
  • Own the Cafeteria operations, ensuring upkeep, cleanliness, and availability of consumables in the cafeteria.
  • Maintain accurate stock and inventory of cafeteria, locker room, and Heartist Hub items.
  • Overlook the upkeep of the Heartist Hub T&C Store and file room.
  • Keep the Talent & Culture/Learning & Development Office and Training Room tidy.
  • Order stationery, decorations, and other items as required.
  • Assist the Learning & Development Manager by preparing IMRs and certificates of completion.
  • Schedule exit interviews with the Learning & Development Manager and Director Talent & Culture.
  • Complete the Exit formalities as per the checklist for all leavers and ensure all documents are in place.
  • Have an environmentally friendly approach to the use of energy and paper in the office.

Administration:

  • Provide administrative support to the Director of Talent & Culture and Learning & Development Manager.
  • Raise expense reports and PRs for all Talent & Culture expenses, including cafeteria staff events, payment of utilities, accommodation, and miscellaneous orders.
  • File all employee-related documents correctly & efficiently on an ongoing basis and own the filing system.
  • Maintain an accurate filing system for all Talent & Culture Office communications, like memos, all Talent & Culture-related AMCs, voting slips, and other general documents.
  • Submit and coordinate the successful filing and payout of employee insurance claims.
  • Prepare letters for employees as requested (e.g., bank letters, embassy letters).
  • Participate in the weekly Heart of the House Walk-Around and Accommodation Checks.
  • Any other duties and tasks assigned by the Director of Talent & Culture.

Qualifications:

  • Previous experience in Human Resources and/or the Hospitality Industry is essential and preferred.
  • Knowledge of Smartrecruiter or similar automated Talent Acquisition Systems is considered an asset.
  • Proficiency in Microsoft Office Suite is required.
  • A degree in Human Resources or Hospitality Management from a University or College is preferred.
  • Exceptional interpersonal communication and organizational skills are necessary.
  • Strong problem-solving capabilities and a high degree of responsibility and reliability.
  • Acute attention to detail with the ability to remain composed and focused.
  • Proven ability to work collaboratively within a team and address employee needs effectively.

Remote Work:

No

Employment Type:

Full-time

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