Cluster Talent and Culture Manager
1 month ago
We are seeking a highly skilled Cluster Assistant Talent and Culture Manager to join our Talent and Culture team. The successful candidate will be responsible for overseeing Talent and Culture operations for three hotels, reporting directly to the Cluster Director of Talent and Culture.
The ideal candidate will have a strong background in human resources management within the hospitality industry and possess exceptional leadership and communication skills.
Key Responsibilities- Develop and implement Talent and Culture strategies and initiatives for the three hotels, working closely with the Cluster Director of T&C.
- Oversee recruitment and selection processes, including sourcing candidates, conducting interviews, and facilitating onboarding for new employees.
- Manage employee relations, including conflict resolution, disciplinary actions, and performance management.
- Ensure compliance with labor laws and regulations within the hotel industry.
- Implement and manage Talent and Culture policies and procedures across all three hotels.
- Collaborate with department heads and managers to address staffing needs and optimize workforce planning.
- Assist in handling employee grievances and resolving any Talent and Culture-related issues in a timely and effective manner.
- Monitor and analyze Talent and Culture metrics and data to identify trends and make recommendations for continuous improvement.
- Prepare various monthly reports, including Talent and Culture reports, headcount reports, absenteeism and sickness reports, and accident reports.
- Assist in the annual review and update of all position and candidate profiles and job descriptions within each department.
- Assist with the induction and orientation of new employees in accordance with ACCOR hotels guidelines.
- Contribute to the development of the hotel's succession plan, including the internal transfer list and regional vacancy listings.
- Coach and mentor employees as needed under the guidance of the Cluster Director of Talent and Culture.
- Assist in monitoring trends and practices related to compensation, benefits, and employer initiatives to ensure competitiveness in the local market.
- Deputize for the Cluster Director of Talent and Culture in their absence and undertake any ad hoc duties or projects as requested.
We are looking for a candidate with a Bachelor's degree in Human Resources Management or a related field, with a minimum of 2 years of experience in HR management within the hotel industry.
The ideal candidate will have a proven track record of successfully managing HR operations and initiatives, strong knowledge of employment laws and regulations in the hospitality industry, and excellent communication, interpersonal, and organizational skills.
A team player with a collaborative and proactive approach to problem-solving is essential for this role.
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