Cloud 22 Guest Experience Manager
4 days ago
Job Description
We are seeking a highly skilled and experienced Hospitality Operations Manager to join our team at Cloud 22. As a Reception Manager, you will be responsible for delivering five-star customer service, meeting guests with a smile, and creating unforgettable memories.
Your key responsibilities will include:
- Forming strong relationships with guests and local residents
- Acting as a 'sales ambassador' to encourage repeat business
- Communicating special requests to the restaurant management team
- Working closely with the PR and marketing teams to promote upcoming events
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