Cloud 22 Guest Experience Manager

4 days ago


Dubai, Dubai, United Arab Emirates Kerzner International Full time

Job Description

We are seeking a highly skilled and experienced Hospitality Operations Manager to join our team at Cloud 22. As a Reception Manager, you will be responsible for delivering five-star customer service, meeting guests with a smile, and creating unforgettable memories.

Your key responsibilities will include:

  • Forming strong relationships with guests and local residents
  • Acting as a 'sales ambassador' to encourage repeat business
  • Communicating special requests to the restaurant management team
  • Working closely with the PR and marketing teams to promote upcoming events


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