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Hospitality Guest Experience Manager

1 week ago

Dubai, Dubai, United Arab Emirates Kerzner International Full time

As a Reception Manager at Cloud 22, you will be responsible for delivering five-star customer service to guests, meeting them with a smile and creating an amazing experience. The role involves forming strong relationships with guests staying in the hotel and its suites, local Dubai residents and regulars, and acting as a liaison between guests and the restaurant management team.

We are looking for a candidate with a clear passion for the Food & Beverage industry, guest experience, and a willingness to learn in a supportive environment. A minimum of 2 - 3 years' experience in a similar role in a luxury hotel or restaurant is required.