Current jobs related to Guest Experience Manager - Dubai, Dubai - Rotana Hotels & Resorts

  • Guest Experience Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates PALAZZO VERSACE HOTEL L.L.C Full time

    We are seeking a dedicated and professional Guest Ambassador to manage all aspects of reservations and maintain the guest database at La Vita Restaurant & Bar.Job Summary:Responsible for managing reservations, maintaining guest database records, and analyzing guest data to enhance the guest experience.Key Performance Indicators (KPIs):Accurate record-keeping...

  • guest experience manager

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Paramount Hotel Dubai Full time

    The Guest Experience Manager is responsible for ensuring that all guests have amemorable and enjoyable experience by providing high-quality service. This role involvesoverseeing guest relations operations, handling guest feedback, and leading a team to meet theneeds and expectations of guests.Key Responsibilities: Guest Experience Management: o Ensure...

  • Guest Experience Manager

    4 hours ago

    Dubai, Dubai, United Arab Emirates Ennismore Full time

    We are seeking a highly organized and detail-oriented Guest Experience Manager to join our team. In this critical role, you will be responsible for overseeing the bell services operation, ensuring seamless guest experiences, and maintaining the highest standards of quality and efficiency.About the JobAs Guest Experience Manager, you will be the main point of...

  • Guest Experience Manager

    6 days ago

    Dubai, Dubai, United Arab Emirates Kempinski Hotels Full time

    We are seeking a skilled and organized Guest Experience Manager to lead our front desk team at Kempinski Hotels. In this role, you will be responsible for creating memorable experiences for our guests through exceptional service and attention to detail.Key Responsibilities:Front Desk Operations: Manage front office operations, including check-in and...

  • Guest Experience Manager

    7 days ago

    Dubai, Dubai, United Arab Emirates Jobs For Humanity Full time

    About the RoleWe are searching for a Guest Experience Manager to lead our hospitality team. This position involves delivering exceptional customer service, creating a warm atmosphere, and fostering positive relationships with our guests.This key role requires attention to detail, effective communication, and problem-solving skills. As a Guest Experience...

  • Guest Experience Manager

    20 hours ago

    Dubai, Dubai, United Arab Emirates IBIS STYLES Full time

    Are you passionate about delivering outstanding service and creating unforgettable experiences for our guests? As a Guest Service Agent with IBIS STYLES, you will be responsible for managing the Front Desk and ensuring that every guest feels welcome and valued.Key ResponsibilitiesProvide exceptional service to guests, responding promptly to their needs and...

  • Guest Experience Manager

    4 hours ago

    Dubai, Dubai, United Arab Emirates Kerzner International Full time

    Kerzner International is committed to delivering exceptional experiences to our guests. As a Guest Experience Coordinator, you will play a vital role in creating unforgettable memories for our guests. In this role, you will work closely with our Imperial Club Services team to ensure that every guest interaction is exceptional and memorable.You will be...

  • Guest Experience Manager

    5 days ago

    Dubai, Dubai, United Arab Emirates Sofitel Dubai The Obelisk Full time

    Are you passionate about delivering exceptional customer service? Do you have a keen eye for detail and excellent communication skills? If so, we want to hear from you!We are seeking a Guest Experience Manager to join our team at Sofitel Dubai The Obelisk. In this role, you will be responsible for ensuring the highest possible guest satisfaction in...

  • Guest Experience Manager

    2 days ago

    Dubai, Dubai, United Arab Emirates Anantara Full time

    Job Description">The Guest Service Supervisor plays a pivotal role in ensuring exceptional guest experiences at the Anantara Dubai Palm Jumeirah Resort & Spa. This position involves overseeing the smooth execution of guest arrivals and departures, providing prompt and courteous service to guests, and facilitating efficient communication between guests and...

  • Guest Experience Manager

    7 days ago

    Dubai, Dubai, United Arab Emirates LME Trading DMCC Full time

    LME Trading DMCC strives to create unforgettable experiences for our guests. As a Reservations Agent, you will be instrumental in crafting these memorable moments.Why Choose Us:We offer an employee benefit card providing exclusive discounts at Accor properties worldwide.Our Academies provide comprehensive learning programs to enhance your skills and career...

  • Guest Experience Manager

    19 hours ago

    Dubai, Dubai, United Arab Emirates Dubai Holding Full time

    About the RoleThe Guest Services Executive plays a vital role in ensuring the smooth operation of our hotel's front desk, providing exceptional guest experiences and exceeding expectations in every interaction.We require a professional with a strong background in hospitality, excellent communication skills, and a proven track record of delivering outstanding...

  • Guest Experience Manager

    2 days ago

    Dubai, Dubai, United Arab Emirates Kempinski Hotel Mall of the Emirates Full time

    We are seeking a Customer Service Agent Senior at Kempinski Hotel Mall of the Emirates to oversee the efficient handling of guest requests.Key Accountabilities:Guarantee the precision and consistency of daily reservations in line with our set standards.Provide outstanding service to guests to ensure their complete satisfaction with our services.Carefully...

  • Guest Experience Manager

    12 hours ago

    Dubai, Dubai, United Arab Emirates Azizi Developments LLC Full time

    Job DescriptionThe Receptionist / Concierge will be responsible for providing top-notch customer service to our clients and visitors. This includes greeting and assisting guests, handling inquiries, managing communication channels, and maintaining a clean and organized reception area.The ideal candidate will have proven experience in a 4-star or 5-star hotel...

  • Guest Experience Manager

    6 days ago

    Dubai, Dubai, United Arab Emirates Four Seasons Hotels And Resorts Full time

    Required SkillsTo succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to multitask and prioritize tasks effectively.We are looking for someone who can build rapport with guests and colleagues alike, creating a warm and welcoming atmosphere within our hotel.A good understanding of inventory...

  • Luxury Guest Experience Manager

    5 days ago

    Dubai, Dubai, United Arab Emirates Jumeirah Full time

    About JumeirahJumeirah is a luxury hospitality leader and member of Dubai Holding. The company operates 28 properties across the Middle East, Europe, and Asia. Since its iconic hotel Burj Al Arab opening in 1999, Jumeirah has redefined luxury hospitality.The brand's exceptional portfolio includes beachfront resorts, city hotels, and residences. From...

  • Guest Experience Coordinator

    2 days ago

    Dubai, Dubai, United Arab Emirates Farnek Full time

    About the Role:We are looking for a motivated and organized individual to join our team as a Guest Experience Coordinator. In this role, you will be responsible for providing exceptional guest service, ensuring that all guests have a positive experience at our property.Act as a liaison between Guest Service Agents and Manager on Duty, offering feedback and...

  • Guest Experience Specialist

    5 days ago

    Dubai, Dubai, United Arab Emirates Estemarat Group Full time

    Welcome to the Estemarat Group, where we are dedicated to providing exceptional guest experiences in Dubai! As a Guest Experience Specialist, you will play a vital role in ensuring our valued guests receive the highest level of service and support during their stay.About the Job:This position involves interacting with guests from diverse backgrounds and...

  • Guest Experience Coordinator

    1 week ago

    Dubai, Dubai, United Arab Emirates Presentail SA Full time

    We're seeking an experienced Guest Experience Coordinator to join our team at Presentail SA. In this role, you'll be responsible for creating memorable experiences for our guests by delivering exceptional customer service and attention to detail.About the RoleThis position is ideal for individuals who possess excellent communication skills and are passionate...

  • Guest Experience Specialist

    7 days ago

    Dubai, Dubai, United Arab Emirates Minor International Full time

    Guest Experience SpecialistWe are seeking a guest experience specialist to join our team at Minor International hotel. As a front desk representative, you will be responsible for creating a memorable and enjoyable experience for our guests.You will be involved in handling all guest inquiries, requests, and comments, ensuring their stay is comfortable and...

  • Guest Experience Coordinator

    2 days ago

    Dubai, Dubai, United Arab Emirates Holiday Inn Full time

    Your Day to DayWe're looking for a Front Desk Agent who can kick off memorable guest experiences with a seamless check-in process, offer exceptional local insights, and anticipate every request to make our guests feel right at home.Kick off truly memorable guest experiences with the warmest of welcomesAcknowledge IHG Rewards Club members and returning guests...

Guest Experience Manager

2 weeks ago

Dubai, Dubai, United Arab Emirates Rotana Hotels & Resorts Full time
About the Role

The Guest Experience Manager is a crucial member of our team, responsible for ensuring that every guest has a memorable and enjoyable experience. This role requires a strong focus on customer satisfaction, effective communication, and teamwork. Your primary responsibilities will include managing reservations, coordinating seating arrangements, providing excellent customer service, and addressing any issues or concerns in a professional and courteous manner.

Main Responsibilities:
  1. Manage reservations and seating arrangements to meet guest needs and preferences
  2. Provide exceptional customer service and respond to guest inquiries and requests in a timely and professional manner
  3. Coordinate with staff to ensure seamless service and address any issues or concerns promptly
  4. Maintain accurate records and reports to track guest preferences, special requests, and feedback
Requirements:
  • Strong customer service and communication skills
  • Ability to work effectively in a fast-paced environment and prioritize tasks accordingly
  • Attention to detail and accuracy in maintaining records and reports
  • Positive attitude and professional demeanor at all times