Current jobs related to Guest Experience Agent - Dubai, Dubai - Paramount Hotel

  • Guest Experience Agent

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Deluxe Holiday Homes Full time

    Roles and responsibilitiesAs a Guest Support Agent at DeluxeHoliday Homes you will be responsible for maintaining positiverelationships with property owners, ensuring their needs are met,and coordinating communication between owners and ourteam.Responsibilities:Answer to, record, forward andaddress all guest inquires (complains, requests,questions);Record...

  • Guest Experience Agent

    2 days ago

    Dubai, Dubai, United Arab Emirates The First Collection Full time

    Job DescriptionThe Guest Relations Agent plays a critical role in ensuring that every guest has a memorable experience at our hotel. The successful candidate will have excellent interpersonal skills, an engaging personality, and the ability to work flexible hours.Responsibilities:Interact with guests, responding to their questions, needs, and desires, and...

  • Guest Experience Agent

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Four Seasons Hotels and Resorts Full time

    Roles and responsibilitiesA Guest ExperienceAgent is a hospitality professional who plays acentral role in ensuring guests have a positive, memorable, andseamless experience during their stay at a hotel, resort, orsimilar establishment. They are responsible for handling guestinteractions, providing exceptional customer service, and ensuringthat all guest...

  • Guest Experience Coordinator

    2 days ago

    Dubai, Dubai, United Arab Emirates Farnek Full time

    About the Role:We are looking for a motivated and organized individual to join our team as a Guest Experience Coordinator. In this role, you will be responsible for providing exceptional guest service, ensuring that all guests have a positive experience at our property.Act as a liaison between Guest Service Agents and Manager on Duty, offering feedback and...

  • Guest Support Agent

    1 day ago

    Dubai, Dubai, United Arab Emirates Dubai Job Full time

    Guest Support Agent Job DescriptionWe are seeking a Guest Support Agent to join our team at Dubai Job. As a Guest Support Agent, you will be responsible for providing exceptional service to our guests by handling their calls, requests, and concerns in a timely and efficient manner.Main ResponsibilitiesHandle guest calls, requests, and concerns in a...

  • Guest Experience Coordinator

    3 days ago

    Dubai, Dubai, United Arab Emirates Holiday Inn Full time

    Your Day to DayWe're looking for a Front Desk Agent who can kick off memorable guest experiences with a seamless check-in process, offer exceptional local insights, and anticipate every request to make our guests feel right at home.Kick off truly memorable guest experiences with the warmest of welcomesAcknowledge IHG Rewards Club members and returning guests...

  • Guest Service Agent

    4 hours ago

    Dubai, Dubai, United Arab Emirates Grand Excelsior Hotel Full time

    The Guest Service Agent will be able to check-in, check-out Guests and cashiering. Supportive Functions: Agent must be familiar with reservations system and equipment. Rate structure and special packages including D.C.S., Set, T/A, A/L Discounts, Rates, Room types, all applicable coding honey moon, Packages, Travel vouchers, bedding type, wholesale...

  • Guest Experience Manager

    2 days ago

    Dubai, Dubai, United Arab Emirates Sonder Full time

    Key ResponsibilitiesCoordinate Front Desk Hospitality Agents' work by prioritizing tasks and delegating duties to completion.Support training and mentorship of Front Desk Hospitality Agents.Work with other team members to resolve issues and ensure high-quality guest experiences.This role requires strong communication skills, attention to detail, and the...

  • Guest Experience Specialist

    7 days ago

    Dubai, Dubai, United Arab Emirates Minor International Full time

    Job SummaryWe are seeking an experienced Guest Service Agent to join our team at AVANI Hotels & Resorts. As a key member of our front office team, you will be responsible for delivering exceptional guest service and ensuring a seamless stay for our valued customers.If you have a passion for hospitality and a commitment to excellence, we encourage you to...

  • Guest Services Agent

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Avani Hotels and Resorts Full time

    Guest Services Agent (Preferably Russian and Arabic Speakers) Full-time Contemporary, relaxed, and imaginative. Be it a leisurely family break or a romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. Avani hotels are perfecting the balance between work and play, design and function, service, and...

  • Guest Services Agent

    4 hours ago

    Dubai, Dubai, United Arab Emirates Minor International Full time

    The Guest Service Agent is a key representative of our hotel and the Minor Hotels brand. He or she creates one of the most powerful first impressions to our guests. He/she must have a friendly outgoing personality and genuinely interested in meeting and serving new guests from all over the world. The position necessitates being an information provider,...

  • Guest Services Agent

    2 days ago

    Dubai, Dubai, United Arab Emirates Oaks Hotels Full time

    The Guest Service Agent is a key representative of our hotel and the Minor Hotels brand. He or she creates one of the most powerful first impressions to our guests. He / she must have a friendly, outgoing personality and genuinely interested in meeting and serving new guests from all over the world. The position necessitates being an information provider,...

  • Guest Services Agent

    1 day ago

    Dubai, Dubai, United Arab Emirates Oaks Hotels Full time

    The Guest Service Agent is a key representative of our hotel and the Minor Hotels brand. He or she creates one of the most powerful first impressions to our guests. He / she must have a friendly, outgoing personality and genuinely interested in meeting and serving new guests from all over the world. The position necessitates being an information provider,...

  • Guest Services Agent

    5 days ago

    Dubai, Dubai, United Arab Emirates Avani Hotels and Resorts Full time

    Guest Services Agent (Female Russian Speakers) Company Description Contemporary, relaxed, and imaginative. Be it a leisurely family break or a romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. Avani hotels are perfecting the balance between work and play, design and function, service, and privacy,...

  • Guest Relations Agent

    5 days ago

    Dubai, Dubai, United Arab Emirates Sofitel Dubai The Obelisk Full time

    Job OverviewSofitel Dubai The Obelisk is a world-class hotel that embodies the spirit of French joie de vivre. As a Guest Relations Agent, you will be responsible for overseeing and directing all aspects of guest relations to maximize guest satisfaction.

  • Guest Services Agent

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Minor International Full time

    The Guest Service Agent is a keyrepresentative of our hotel and the Minor Hotels brand. He or she creates one of the most powerful first impressions to ourguests.  He/she must have a friendly outgoing personalityand genuinely interested in meeting and serving new guests from allover the world.  The position necessitates being aninformation provider...

  • Guest Experience Ambassador

    2 days ago

    Dubai, Dubai, United Arab Emirates Sonder Full time

    About SonderSonder is a pioneering hospitality company that combines innovative technology and thoughtfully designed accommodations to create exceptional guest experiences. With a presence in over 40 cities across three continents, Sonder is redefining the way people travel and stay. Our mission is to make a world of better stays open to all.As an Overnight...

  • Guest Experience Ambassador

    4 days ago

    Dubai, Dubai, United Arab Emirates Meliá Hotels International Full time

    Job DescriptionWe are seeking a highly skilled and experienced Guest Service Agent to join our team at Melia Desert Palm, a luxurious urban resort located in Dubai. As a key member of our front desk team, you will be responsible for delivering outstanding service to our guests, ensuring their stay with us is memorable and enjoyable.

  • Guest Services Agent

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Minor Hotels Full time

    Guest Services Agent (Preferably Russian and Arabic Speakers) Company Description Contemporary, relaxed, and imaginative. Be it a leisurely family break or a romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter.Avani hotels are perfecting the balance between work and play, design and function, service,...

  • Guest Experience Manager

    1 day ago

    Dubai, Dubai, United Arab Emirates IBIS STYLES Full time

    Are you passionate about delivering outstanding service and creating unforgettable experiences for our guests? As a Guest Service Agent with IBIS STYLES, you will be responsible for managing the Front Desk and ensuring that every guest feels welcome and valued.Key ResponsibilitiesProvide exceptional service to guests, responding promptly to their needs and...

Guest Experience Agent

1 month ago

Dubai, Dubai, United Arab Emirates Paramount Hotel Full time
  • Comprehensive knowledge of theHotel, including all departments, services andoutlets.
  • Ensure the lobby is clean, thefurniture and newspapers look presentable at alltimes.
  • Conduct hotel tours every time it isrequired.
  • Assist reception with arrival welcomeamenities (wet towels, welcome drink) for checking inguests.
  • Keep track of pending orders andmonthly requisition costs.
  • Attend daily shiftbriefings and monthly communicationmeetings.
  • Check the arrivals detailed reportfor the following day and day after to highlight specialrequests.
  • Check guests profile and identifyrepeat guest.
  • Raise purchase orders andrequisition for guest supplies and office supplies. and Check andaction traces in Opera on arrival and departure as well as settingtraces sensibly at all times.
  • Update guestpreferences and guest feedback in ProfileNotes.
  • Prepare welcome letters for all arrivingguests and Prepare special occasion cards (i.e. Birthday,Anniversary, Honeymoon) and deliver to the respectiverooms.
  • Check inspected rooms prior to arrivaland ensure they are set up according to guestpreferences.
  • Upsell hotelfacilities.
  • Perform any related duties andspecial projects as requested byManagement.

Qualifications AndExperience

  • Minimum of 2years' experience in a Receptionist/Guest Serviceposition at Front Stage, preferably in an international five starhotel with more than 200 rooms
  • SecondaryEducation or equivalent
Key Skills
Hospitality,Guest Service,GuestRelations Experience
Employment Type: Full-time
Department / FunctionalArea: Hospitality
Experience: Not Mentioned years
Gender: Male
Vacancy: 1
Joining Date: Sat, 22 Feb2025