Senior Customer Service Agent
3 days ago
Import Shipment Coordination Role
As a Senior Customer Service Agent at MAERSK, you will be responsible for coordinating the import shipment process, ensuring timely clearances, and communicating with customers for any exceptions found in documents or physical cargo receipt.
Key Responsibilities:
- Receives pre-alerts/ASN documents for inbound shipments and organizes the import shipment documents while coordinating with the shipping line/agents.
- Prepares ASN in WMS, updates the details in WMS, and shares the RCR with the customer after updating the system accurately.
- Communicates with customers for any exceptions found in documents or physical cargo receipt and reports any discrepancies to avoid mishandling of goods.
- Monitors and ensures ASN receiving and putaway is completed within agreed KPI timelines.
Requirements:
- Excellent communication and coordination skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong problem-solving skills and attention to detail.
-
Customer Service Representative
4 weeks ago
Dubai, Dubai, United Arab Emirates MAERSK Full timeJob DescriptionAs a Senior Customer Service Agent at MAERSK, you will play a crucial role in ensuring the smooth receipt and allocation of warehouse space for inbound shipments. Your responsibilities will include coordinating with shipping lines and agents, informing the warehouse operations team, and following up on timely clearances.Key...
-
Customer Service Representative
4 weeks ago
Dubai, Dubai, United Arab Emirates MAERSK Full timeJob DescriptionAs a Senior Customer Service Agent at MAERSK, you will play a crucial role in ensuring the smooth receipt and allocation of warehouse space for inbound shipments. Your responsibilities will include coordinating with shipping lines and agents, informing the warehouse operations team, and following up on timely clearances.Key...
-
Customer Service Representative
2 months ago
Dubai, Dubai, United Arab Emirates MAERSK Full timeJob SummaryWe are seeking a highly organized and detail-oriented Senior Customer Service Agent to join our team at MAERSK. As a key member of our operations team, you will be responsible for ensuring the smooth receipt and processing of inbound shipments.Key ResponsibilitiesImport Shipment Coordination: Receive pre-alerts/ASN documents for inbound shipments,...
-
Contact Centre Senior Agent
1 month ago
Dubai, Dubai, United Arab Emirates Allianz Full timeJob Title: Contact Centre Senior AgentWe are Allianz Partners, a global leader in assistance and insurance solutions. Our International Health line of business provides international health, life, and disability insurance and services to a wide range of customers, including multinational companies, intergovernmental organizations, and private individuals.As...
-
Customer Service Representative
1 month ago
Dubai, Dubai, United Arab Emirates Wheely Ltd. Full timeAbout the RoleWe are seeking a highly skilled Customer Service Agent to join our team at Wheely Ltd. As a key member of our Customer Service team, you will be responsible for delivering exceptional customer experiences across multiple communication channels.Your primary focus will be on ensuring the highest levels of customer satisfaction by providing timely...
-
Customer Service Representative
3 weeks ago
Dubai, Dubai, United Arab Emirates Global Hotel Alliance Full timeCustomer Care Agent Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Agent for the GHA DISCOVERY programme.Key Responsibilities:Provide exceptional customer service to GHA DISCOVERY members via email, phone, and online channels.Respond to inquiries, resolve issues, and provide information on...
-
Customer Service Representative
4 weeks ago
Dubai, Dubai, United Arab Emirates Star Services LLC Full timeJob Title: Customer Service AgentAt Star Services LLC, we are seeking a highly skilled and motivated Customer Service Agent to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Customer Service: Provide timely and effective support to...
-
Customer Service Representative
3 weeks ago
Dubai, Dubai, United Arab Emirates Global Hotel Alliance Full timeCustomer Care Agent Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Agent for the GHA DISCOVERY programme.Key Responsibilities:Provide exceptional customer service to GHA DISCOVERY members via email, phone, and online channels.Respond to inquiries, resolve issues, and provide information on...
-
Customer Service Ambassador
4 weeks ago
Dubai, Dubai, United Arab Emirates RADISSON HOTEL GROUP Full timeCustomer Service AgentWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent. As a key member of our front desk team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our valued customers.Key Responsibilities:Guest Relations: Provide warm and...
-
Customer Service Representative
4 weeks ago
Dubai, Dubai, United Arab Emirates Dicetek LLC Full timeJob Title: Cal Center AgentAbout the Role:We are seeking a highly skilled and customer-focused Cal Center Agent to join our team at Dicetek LLC. As a Cal Center Agent, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Customer Service: Warmly welcome customers and visitors, understand company...
-
Customer Service Representative
3 weeks ago
Dubai, Dubai, United Arab Emirates Parisima Talent Full timeJob Title: Call Center AgentWe are seeking a highly skilled and experienced Call Center Agent to join our team at Parisima Talent. As a Call Center Agent, you will be responsible for providing exceptional customer service to our clients, handling incoming calls, and ensuring that customer requests are fulfilled within agreed service level agreements.Key...
-
Customer Service Representative
4 weeks ago
Dubai, Dubai, United Arab Emirates Dicetek LLC Full timeJob DescriptionJob Title: Cal Center AgentCompany: Dicetek LLCJob Summary:We are seeking a highly skilled and customer-focused Cal Center Agent to join our team. As a Cal Center Agent, you will be responsible for providing exceptional customer service, resolving customer issues, and ensuring a positive experience for our clients.Key Responsibilities:Customer...
-
Customer Service Representative
4 weeks ago
Dubai, Dubai, United Arab Emirates Talent Pal Full timeJob Title: Customer Sales and Service AgentAt Talent Pal, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Sales and Service Agent. As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our clients.Key Responsibilities:Provide superior customer...
-
Customer Service Representative
4 weeks ago
Dubai, Dubai, United Arab Emirates Emirates Full timeCustomer Service and Sales AgentKey Responsibilities:Provide exceptional customer service to internal and external customersRespond to customer inquiries and resolve issues in a timely and professional mannerWork collaboratively with sales teams to meet sales targets and improve customer satisfactionDevelop and maintain knowledge of airline industry...
-
Senior Insurance Agent
4 weeks ago
Dubai, Dubai, United Arab Emirates IIQAF GROUP Full timeAbout IIQAF GROUPIIQAF GROUP is a leading provider of financial services, specializing in life insurance and fixed index annuities. With a strong presence nationwide and a commitment to collaborative growth and development, we offer a unique opportunity for individuals to build a successful career in the insurance industry.Job OverviewWe are seeking highly...
-
Customer Service Representative
4 weeks ago
Dubai, Dubai, United Arab Emirates Padra Medical Center Full timeJob Title: Call Centre AgentAt Padra Medical Center, we are seeking a highly skilled and motivated Call Centre Agent to join our team. As a Call Centre Agent, you will be responsible for handling inbound and outbound calls, delivering sales pitches, and engaging with customers to build trust and rapport.Key Responsibilities:Outbound and Inbound Calls: Make...
-
Customer Service Representative
1 month ago
Dubai, Dubai, United Arab Emirates Sundus Full timeJob Title: Call Center AgentSundus is seeking a highly skilled Call Center Agent to join our team in Dubai.Key Responsibilities:Manage large volumes of inbound and outbound calls in a timely and efficient manner.Utilize call center scripts to handle various topics and provide solutions to customer inquiries.Identify customer needs, clarify information,...
-
Customer Service Representative
3 weeks ago
Dubai, Dubai, United Arab Emirates Sundus Full timeJob Title: Call Center AgentJob Summary:We are seeking a highly skilled Call Center Agent to join our team at Sundus. As a Call Center Agent, you will be responsible for managing large volumes of inbound and outbound calls in a timely manner.Key Responsibilities:Call Handling: Manage large amounts of inbound and outbound calls, ensuring that all customer...
-
Customer Service Representative
4 weeks ago
Dubai, Dubai, United Arab Emirates Star Services LLC Full timeJob Title: Customer Service AgentAt Star Services LLC, we are seeking a highly skilled and customer-focused Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Provide daily input of customer transactions (receipts/orders) and...
-
Customer Service Representative
4 weeks ago
Dubai, Dubai, United Arab Emirates JUMEIRAH Full timeAbout the Job:We are seeking a highly skilled and experienced Customer Service Agent to join our team at D-Marin. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Main Responsibilities:Provide timely and effective responses to customer inquiries via...