Customer Service Representative
4 weeks ago
About the Role:
We are seeking a highly skilled Customer Service Agent to join our team at D-Marin. The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.
- To provide exceptional customer service to our clients, responding to their queries and resolving any issues in a timely and professional manner.
- To prepare and issue contracts, invoices, and other necessary documents, as well as update our customer database and maintain accurate records.
- To work closely with the Marina Manager to ensure the smooth operation of our facilities, including participating in boat shows and other marketing events.
- To establish and maintain relationships with potential customers and businesses, identifying opportunities to increase sales and revenue.
- To conduct meetings and sales presentations with potential clients, negotiating and closing sales within set parameters.
About You:
The successful candidate will have a high level of emotional intelligence, adaptability, and agility when dealing with internal and external guests. They will also have a genuine passion for serving others, with excellent listening and responding skills. Experience working in a multi-cultural environment is highly desirable.
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