Customer Relationship Management Specialist
2 days ago
We are looking for a Customer Relationship Management Specialist to join our team at Refine Development Management. The successful candidate will have a strong understanding of CRM systems and be able to analyze large amounts of data to generate actionable insights.
Responsibilities:
- Maintain and update the CRM system to ensure data accuracy and integrity.
- Customize and optimize the CRM to meet the company's specific needs.
- Develop and implement strategies to improve customer retention.
- Work closely with the sales team to ensure that all leads are tracked and followed up.
- Provide regular reports to management on sales performance and CRM usage.
Requirements:
- Bachelor's degree in business administration or a related field.
- 4-5 years of experience in CRM management.
- Proficiency in CRM systems and advanced knowledge of Excel and reporting tools.
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Customer Engagement Specialist
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Customer Engagement Specialist
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Customer Experience Specialist
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Client Relationship Specialist
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Customer Finance Specialist
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