SME Business Development Expert

3 days ago


Dubai, Dubai, United Arab Emirates First Abu Dhabi Bank Full time
Job Description

SMEs play a vital role in driving the economic growth of the UAE and account for the majority of businesses in the economy.

This position requires a self-development plan, which will be agreed upon with the Line Manager, and worked towards progressively to achieve it. Seeking best practices from other peers and colleagues is essential.

The jobholder will attend training sessions as planned by management and have a strong ability to provide direction in assessing and capturing customer needs and opportunities effectively within the existing new and prospective customer base.

Main Responsibilities:

  • Increase depth and breadth of relationship with existing customers.
  • Increase sales volumes/market shares in target market.
  • Utilization of limits for the new approved limits.
  • Number and quality of Credit Applications processed.
  • Response & Turnaround Times of Customer requests & processing business applications.
  • Alignment of structure & pricing of the proposed limits with customers' needs.
  • Establishment of an efficient customer-focused approach representing a strong competitive edge.
  • Implementing tools and programmes to create a business inflow and outflow among the existing SME clientele in the unit.
  • Increase share of high-end market and quality business within assigned segment.
  • By using the existing borrowing clientele's suppliers & buyers, create new borrowing relationships to the bank.
  • To develop and manage the portfolio of the company for Corporate/Commercial Financing.
  • Minimize one-off transactions by adequately structuring customer limits and targeting.
  • Non-borrowing clients having one-off requests.
  • Establish and maintain a working rapport with customers by providing expertise in identifying their financial needs and the deployment of bank's products & services to the fulfilment of these needs.
  • Provide customers with accurate and timely information on products and reveal the benefits affecting their businesses.
  • Keep customers and prospects updated on new products & services.
  • Actively source business from prospects and follow up on sales leads within designated market segments.
  • Plan visits to non-borrowing clients as well as NTBs coordination with GTB and FX team.
  • Identify and forward sales leads to other areas in the Bank for cross-selling.
  • Coordinate with product managers/specialists on promoting Bank's products.


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