Housekeeping Team Leader

3 weeks ago


Dubai, Dubai, United Arab Emirates Arjaan Hotel Apartments by Rotana Full time
Position Overview

The Housekeeping Supervisor plays a crucial role in maintaining the cleanliness and orderliness of the hotel environment. This position involves overseeing the housekeeping staff and ensuring that all areas meet the highest standards of cleanliness and guest satisfaction.

Key Responsibilities
  • Assign Tasks: Allocate daily responsibilities to Housekeeping Attendants to ensure efficient workflow.
  • Manage Supplies: Distribute keys and necessary supplies to the housekeeping team.
  • Guest Awareness: Monitor special requests and preferences of guests, including VIPs and room statuses.
  • Daily Briefings: Participate in morning meetings to receive updates and special instructions.
  • Check-Out Procedures: Process check-outs and ensure rooms are reported as vacant in a timely manner.
  • Guest Requests: Address and fulfill special requests made by guests promptly.
  • Quality Control: Conduct inspections of cleaned areas using a checklist to ensure compliance with cleanliness standards and report any necessary repairs.
  • Lost and Found: Document and submit found items to the lost and found department.
  • Supervision: Oversee the cleaning of guest rooms, hallways, and staircases to maintain a pristine environment.
  • Training: Provide training and support to Housekeeping Attendants and communicate performance feedback to management.
  • Inventory Management: Assist in inventory control and ensure proper maintenance of housekeeping equipment.

This role is essential for delivering exceptional service and maintaining the reputation of the Arjaan Hotel Apartments by Rotana.


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