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Housekeeping Team Lead

2 months ago

Dubai, Dubai, United Arab Emirates Nehal Hotel Abu Dhabi Full time
Key Responsibilities
  • Collaborate with the Assistant Housekeeping Manager to oversee daily room inspections and team member areas to maintain high standards of cleanliness and organization.
  • Conduct thorough inspections of rooms and public areas to ensure they meet the hotel's rigorous cleanliness and maintenance standards.
  • Respond promptly to guest requests and concerns related to housekeeping services, providing exceptional customer service and ensuring guest satisfaction.
  • Optimize the use of cleaning supplies and equipment to ensure efficiency and minimize waste.
  • Provide comprehensive training and ongoing coaching to new team members, promoting their growth and development within the hotel.
  • Work closely with other departments to ensure seamless operations and exceptional guest experiences.
Requirements
  • Minimum of 2 years of experience in housekeeping, preferably in a supervisory role, with a proven track record of success.
  • Thorough knowledge of cleaning and sanitation processes and standards, with a focus on maintaining a safe and healthy environment.
  • Excellent leadership and communication skills, with the ability to effectively manage and motivate a diverse team in a multicultural environment.
  • Flexibility to work a variety of shifts, including weekends and public holidays, with a commitment to providing exceptional service to guests at all times.
  • Knowledge of hotel-specific cleaning procedures and safety protocols is highly desirable.