Housekeeping Team Lead

6 days ago


Dubai, Dubai, United Arab Emirates Hyatt Hotels Corporation Full time

Job Summary

We are seeking a highly organized and detail-oriented Housekeeping Coordinator to join our team at Hyatt Centric Jumeirah Dubai. As a key member of our housekeeping team, you will be responsible for ensuring the smooth operation of our housekeeping department.

Key Responsibilities

  • Communication and Coordination
    • Receive and respond to all incoming calls and messages in a timely and professional manner.
    • Allocate rooms and tasks to team members, ensuring efficient use of resources and minimizing delays.
  • Key Management
    • Issue keys to authorized personnel, adhering to security protocols and procedures.
    • Log and store lost and found property, following established policies and procedures.
  • Guest Services
    • Manage guest requests and inquiries, responding promptly and professionally.
    • Ensure all relevant guest information is communicated to team members and updated on guest profiles.
  • Administrative and IT Duties
    • Perform administrative tasks, including data entry and record-keeping.
    • Carry out IT-related duties, such as troubleshooting and maintaining housekeeping systems.
  • Maintenance and Reporting
    • Report all necessary maintenance issues to the relevant departments.
    • Log maintenance activities and update records accordingly.
  • Interdepartmental Collaboration
    • Liaise with other departments to ensure seamless communication and coordination.
  • Continuous Improvement
    • Contribute to the development and implementation of housekeeping procedures and policies.

Requirements

  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced international environment.
  • Proficiency in Microsoft Office products.
  • Attention to detail and organizational skills.

What We Offer

As a Housekeeping Coordinator at Hyatt Centric Jumeirah Dubai, you will have the opportunity to work in a dynamic and supportive team environment. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.



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