Clinic Front Desk and Client Service Professional

4 days ago


Dubai, Dubai, United Arab Emirates Clinic Full time

The Call Center Representative and Clinic Administrator will be responsible for handling customer inquiries, providing excellent customer support, and maintaining customer satisfaction at a clinic located in Dubai. This full-time on-site role involves working in a fast-paced environment and utilizing computer literacy skills to manage incoming calls and appointments.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or in-person
  • Assist with scheduling appointments, billing, and insurance claims
  • Use interpersonal skills to resolve customer complaints and concerns
  • Maintain accurate records of customer interactions and transactions
Requirements:
  • High school diploma or equivalent
  • 1-2 years of experience in a similar role
  • Excellent communication and interpersonal skills
  • Basic computer skills and knowledge of Microsoft Office
  • Fluent in Arabic and English languages
Benefits:
  • Competitive salary and benefits package
  • Ongoing training and professional development opportunities
  • A supportive and dynamic work environment


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