Call Center Representative and Clinic Administrator

7 days ago


Dubai, Dubai, United Arab Emirates Clinic Full time

We are looking for a highly skilled Clinic Front Desk and Client Service Professional to join our team at a medical facility located in Dubai. In this full-time on-site role, you will be responsible for handling customer inquiries, providing exceptional customer support, and maintaining customer satisfaction.

Main Responsibilities:

  • Handle customer inquiries via phone, email, or in-person
  • Assist with scheduling appointments, billing, and insurance claims
  • Use interpersonal skills to resolve customer complaints and concerns
  • Maintain accurate records of customer interactions and transactions
Requirements:
  • Bachelor's degree in a related field (e.g. business, communications)
  • 1-2 years of experience in a similar role
  • Excellent communication and interpersonal skills
  • Proficient in Microsoft Office and clinic software systems
  • Fluent in Arabic and English languages
What We Offer:
  • Competitive salary and benefits package
  • Ongoing training and professional development opportunities
  • A dynamic and supportive work environment

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