Strategic Account Director

6 days ago


Dubai, Dubai, United Arab Emirates Property Finder Full time
Drive Growth and Excellence in Account Management

As a key member of the Property Finder team, you will be responsible for developing and executing a growth and retention strategy for the account segment. This will involve working closely with cross-functional teams to drive share of wallet and product adoption, ensuring alignment with overall business objectives.

Key Responsibilities:

  • Develop and implement a strategic account planning framework to drive business growth and customer success
  • Lead cross-functional efforts to meet customer needs and grow the business segment
  • Drive a consultative sales approach, focusing on understanding customer needs and delivering tailored solutions
  • Lead the team in sales methodologies and practices, ensuring a focus on strategic account management and execution excellence
  • Foster a culture of continuous learning and development
  • Oversee a climate of operational excellence and refine forecasting processes to enhance accuracy and predictability in revenue
  • Cultivate strong inter-departmental collaboration and processes to ensure seamless customer experiences and efficient fulfilment of client requests
  • Act as the senior escalation point for customer account management, ensuring timely and effective resolution of issues
  • Drive contract negotiations and closure, focusing on creating value for both the customer and the organisation
  • Own and execute B2B events aimed at strengthening brand equity and utilise customer feedback and interactions as strategic opportunities for team coaching and development as well as product and marketing roadmaps.

About Property Finder:

Property Finder is a leading real estate company dedicated to providing exceptional customer experiences and driving business growth through strategic account management.



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