Director of Accounts Mid-Market

5 days ago


Dubai, Dubai, United Arab Emirates Property Finder Full time
Job Description

**Job Title:** Director of Accounts Mid-Market

**Job Summary:** We are seeking a highly skilled and experienced Director of Accounts Mid-Market to lead our mid-market account management team at Property Finder. The successful candidate will be responsible for driving revenue growth, customer loyalty, and strategic account planning for our mid-market clients.

Key Responsibilities:
  • **Develop and Execute a Growth Strategy:** Develop and execute a comprehensive growth and retention strategy for the mid-market account segment, aligned with the company's country and business priorities.
  • **Strategic Account Planning:** Develop and implement a strategic account planning framework to drive share of wallet and product adoption, ensuring alignment with overall business objectives.
  • **Cross-Functional Leadership:** Lead cross-functional efforts across sales, marketing, business analytics, pricing, product development, and other functions to meet customer needs and grow the business segment.
  • **Consultative Sales Approach:** Drive and coach a consultative sales approach, focusing on understanding customer needs and delivering tailored solutions that drive value and customer success.
  • **Sales Methodologies and Practices:** Lead the team in sales methodologies and practices, ensuring a focus on strategic account management and execution excellence.
  • **Continuous Learning and Development:** Foster a culture of continuous learning and development, ensuring the team stays up-to-date with industry trends and best practices.
  • **Operational Excellence:** Oversee a climate of operational excellence, refining forecasting processes to enhance accuracy and predictability in revenue, ensuring top-down and bottom-up adoption.
  • **Inter-Departmental Collaboration:** Cultivate strong inter-departmental collaboration and processes to ensure seamless customer experiences and efficient fulfillment of client requests.
  • **Customer Escalation:** Act as the senior escalation point for customer account management, ensuring timely and effective resolution of issues.


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