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Catering Sales Support Coordinator

3 months ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Saadiyat Beach Club Full time
Role Overview

As a Catering Sales Support Coordinator, you will play a pivotal role in achieving the sales goals set forth by the organization. Your responsibilities will encompass a variety of tasks aimed at enhancing client relationships and ensuring operational excellence.

Key Responsibilities
  • Sales Achievement: Work collaboratively to meet and exceed monthly, quarterly, and annual sales targets.
  • Client Management: Assist the Sales and Catering Manager in managing a diverse portfolio of accounts, ensuring effective communication and service delivery.
  • Event Coordination: Distribute Banquet Event Orders to relevant departments and participate in briefing sessions to ensure seamless event execution.
  • Request Handling: Collaborate with sales personnel to manage incoming inquiries and follow up on proposals in line with company standards.
  • Event Supervision: Oversee banquet operations, ensuring guest satisfaction is prioritized throughout the event lifecycle.
  • Feedback Collection: Proactively seek guest feedback during and after events, encouraging participation in satisfaction surveys.
  • Market Awareness: Maintain up-to-date knowledge of Saadiyat Beach Club offerings and competitor activities.
  • Issue Reporting: Communicate any irregularities or concerns to the Cluster Manager to enhance customer satisfaction.
  • Health and Safety Compliance: Adhere to environmental and safety policies to ensure a safe experience for guests and staff.
Candidate Profile
  • Positive Attitude: A caring and optimistic approach towards guests and colleagues.
  • Hospitality Focus: A genuine commitment to providing exceptional service.
  • Integrity: Uphold professional values and ethical standards.
  • Attention to Detail: A keen eye for detail in all aspects of work.
  • Language Skills: Proficient in English, with strong communication abilities.
  • Guest-Centric Mindset: A sincere interest in enhancing guest experiences.
  • Maturity and Integrity: High levels of professionalism and responsibility.
  • Flexibility: Willingness to work on weekends as required.