Senior Personal Shopping Manager

3 days ago


Dubai, Dubai, United Arab Emirates CHALHOUB Group Full time
Job Title: Senior Personal Shopping Manager

As a Senior Personal Shopping Manager at CHALHOUB Group, you will be responsible for leading a team of personal shoppers to deliver exceptional client experiences and drive sales growth in the Middle East region.

Key Responsibilities:
  • Develop and implement sales strategies to achieve targets and grow the client book.
  • Build and maintain relationships with local suppliers to enhance the offering and drive business development.
  • Lead weekly data-driven meetings with team members to discuss sales performance, sales heat maps, and reports.
  • Provide sales and customer service expertise to resolve escalated issues and improve client satisfaction.
  • Collaborate with the wider sales team to develop best practices for client outreach and activity.
  • Develop and execute business development initiatives to drive growth and revenue.
Requirements:
  • At least 2 years of experience in a sales leadership role in the Middle East region.
  • Demonstrable experience in hiring and developing high-performing sales teams.
  • Proven track record of leading a sales team to achieve significant sales growth.
  • Strong business development skills and experience in creating and executing business development initiatives.
  • Firm understanding of the Middle Eastern UHNW and HNW client expectations.
  • Proven experience in building and managing a sales team from the ground up or in a satellite office.
  • Line management experience within a global retail platform.


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