Luxury Shopping Coordinator
13 hours ago
We are seeking a highly skilled and motivated Luxury Shopping Coordinator to join our team at Chalhoub Group. As a key member of our personal shopping team, you will be responsible for assisting our shoppers in delivering exceptional luxury shopping experiences to our global clientele.
Key Responsibilities- Assist shoppers in finding and researching luxury items and latest trends for our clients
- Support with day-to-day operations of the shoppers you work with
- Create edits and support with in-store content
- Absorb all things Threads Styling, including our entrepreneurial work culture, mission statement, unique business model, and processes
- Develop an understanding of the luxury retail market, including key brand partners, product categories, and 'hero' products
- Learn about global HNW/UHNW private clients, their needs, and service expectations
At Chalhoub Group, we offer a competitive benefits package, including health care, child education contribution, remote and flexible working policies, and exclusive employee discounts. We recognize the value that you bring and strive to provide a supportive and inclusive work environment.
Requirements- Understand how to engage, empathize, and up-sell with High Net Worth, luxury customers
- Have extensive product and brand awareness in the luxury goods market
- Fluent in another language (not a requirement but preferable)
- Team player
- Flexible and able to be hands-on
- Excellent communication skills
- Analytical approach to solving problems and improving processes
- Commercially astute and willing to challenge the status quo
- Cultural fit for a fast-paced growth business (resilient, problem-solving, quick learner, etc.)
- An autonomous self-starter – always thinking of new ways to tackle challenges and thrives on pressure
- Social media savvy and confident with learning to use new platforms
- Motivated by personal sales targets and thrives on exceeding them
- Thrives in an 'all hands on deck' environment
- Previous experience in private/luxury shopping, or experience in the luxury retail, hospitality, or lifestyle industries
- Flexible and hungry to develop their skill set and industry experience
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