Ecommerce Business Development Specialist

4 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates DSV Global Transport and Logistics Abu Dhabi Full time

About the Role

We are seeking a highly skilled Ecommerce Business Development Specialist to join our team in Abu Dhabi. As a key member of our logistics team, you will be responsible for developing and maintaining strong relationships with key clients in the e-commerce fashion industry.

Your Key Responsibilities

  • Manage the allocated accounts throughout the tenure of the relationship and promote the partnership between key customers and DSV.
  • Understand the unique needs and challenges of clients within these industries and provide tailored solutions to meet their requirements.
  • Act as the primary point of contact for key accounts, addressing any inquiries, concerns, or issues in a timely and professional manner.
  • Collaborate with internal teams to ensure the successful delivery of products or services to clients.
  • Identify new business opportunities within existing accounts and pursue strategies to expand the company's footprint in the e-commerce fashion sectors.
  • Stay updated on industry trends, market developments, and competitor activities to identify potential risks and opportunities.
  • Prepare and present regular reports on account performance, including sales forecasts, revenue projections, and client satisfaction metrics.
  • Work closely with cross-functional teams to develop and implement account strategies, including pricing, product development, and marketing initiatives.

Required Skills and Qualifications

To be successful in this role, you will need:

  • A Bachelors/Masters degree in Business Administration, Marketing, Logistics, or a related field.
  • 5-8 years of experience in key account management within the e-commerce fashion industries.
  • Strong understanding of logistics operations and supply chain management.
  • Excellent communication and interpersonal skills, with the ability to effectively engage with clients at all levels.
  • Ability to negotiate and close deals, with a track record of meeting or exceeding sales targets.
  • Highly organized, with strong project management skills and the ability to manage multiple accounts simultaneously.
  • Strategic thinker with a proactive approach to problem-solving and decision-making.
  • Proficiency in Microsoft Office Suite and CRM software.
  • Willingness to travel as needed to meet with clients and attend industry events.


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