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Hotel Front Desk Representative

2 months ago

Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates GlobWorks Full time
Job Title: Hotel Front Desk AgentAbout the Role:

Rixos Al Mairid, a luxurious family resort on Al Marjan Island, is seeking a skilled Hotel Front Desk Agent to join its team. As a key member of the front office team, you will be the first point of contact for our guests, responsible for welcoming them warmly, checking them in and out, and ensuring their stay is seamless.

Key Responsibilities:
  • Manage reservations and handle guest requests in a timely and efficient manner.
  • Provide information about the hotel's facilities and services, ensuring a high level of guest satisfaction.
  • Work collaboratively with the front office team to deliver exceptional service and maintain a positive reputation for the hotel.
  • Develop and maintain a thorough knowledge of the hotel's services, amenities, and local attractions.
Requirements:
  • Fluent in English and Russian, with proficiency in additional languages such as German, Italian, or French.
  • Previous experience in a similar role within a luxury hotel or resort is highly preferred.
  • Excellent communication and organizational skills, with the ability to handle multiple tasks simultaneously.
  • A friendly, efficient, and committed approach to providing exceptional service.
Benefits:
  • Competitive basic salary of 1800 AED, plus 400 AED service charge and 250 AED language allowance.
  • Shared accommodation (2 pax in 1 room) provided by the hotel.
  • Duty meals provided.
  • Comprehensive insurance coverage, return flight tickets, and visa assistance.
  • Uniform provided by the hotel, transportation to and from accommodation, and 30 days of paid annual leave.
  • Extensive training and career development opportunities within the Rixos and Accor Group network.

Important Note: GlobWorks Hospitality Recruitment Agency is the official recruitment partner of Rixos Hotels, and our recruitment services are entirely free of charge for all applicants.