Salesforce Configuration and Support Expert

1 week ago


Dubai, Dubai, United Arab Emirates Techcarrot FZ LLC Full time

**Job Summary**

Techcarrot FZ LLC is seeking a highly skilled Salesforce Admin to join our team. As a Salesforce Admin, you will be responsible for managing all aspects of user and license management, including new user setup and deactivation, roles, profiles, permissions, and public groups.

**Key Responsibilities**

  • Identify and gather requirements from users and stakeholders to ensure seamless Salesforce configuration and implementation.
  • Configure and manage Salesforce settings, including Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards, and reports.
  • Provide user training and create training materials to ensure effective adoption of Salesforce.
  • Monitor user adoption and provide ongoing support to ensure optimal Salesforce usage.
  • Collaborate with stakeholders to identify and implement process improvements and best practices.
  • Stay up-to-date with the latest Salesforce features and releases to ensure our organization remains competitive.

**Requirements**

  • Minimum 2 years of experience in Salesforce administration.
  • Proven experience in user and license management, including new user setup and deactivation, roles, profiles, permissions, and public groups.
  • Strong understanding of Salesforce configuration, including Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards, and reports.
  • Excellent communication and training skills to effectively communicate with users and stakeholders.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects.


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