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Salesforce CRM Specialist

3 months ago

Dubai, Dubai, United Arab Emirates Precision Hire Solution Full time
The Role

Salesforce Administration: Oversee and enhance the Salesforce CRM platform to ensure optimal performance, reliability, and scalability.

User Support & Training:
Deliver extensive support to users, including troubleshooting technical challenges, conducting training sessions, and creating user documentation.

Customization & Development:
Tailor Salesforce using advanced tools such as Apex, Visualforce, and Lightning components. Develop custom applications to improve functionality.

Data Management:
Implement best practices for data management, including data migration, integration, deduplication, and validation to uphold data accuracy and integrity.

Reporting & Analytics:
Design and manage intricate reports and dashboards. Utilize Salesforce Einstein Analytics for predictive analysis and actionable insights.

Integration:
Craft and execute integration solutions using APIs, middleware, and third-party applications to seamlessly connect Salesforce with other enterprise systems.

Security & Compliance:
Configure security settings, user roles, and access controls to ensure data protection. Maintain compliance with industry standards and regulatory requirements.

Process Automation:
Develop and implement process automation solutions using Salesforce Flow, Process Builder, and other automation tools to streamline business operations.

Requirements

Qualifications: Education: Bachelor's degree in Computer Science, Information Systems, or a related technical field.

Experience:
A minimum of 3 years of experience as a Salesforce Administrator or Developer.

Certification:
Salesforce Certified Administrator is mandatory; additional certifications such as Salesforce Certified Platform App Builder, Salesforce Certified Advanced Administrator, or Salesforce Certified Platform Developer are highly preferred.

Technical Skills:
Proficiency in Salesforce development tools (Apex, Visualforce, Lightning Components), integration tools (REST/SOAP APIs), and data management tools. Experience with Salesforce Einstein Analytics is advantageous.

Problem Solving:
Strong analytical and problem-solving abilities with the capacity to troubleshoot complex technical issues.

Communication:
Exceptional communication skills, both verbal and written, with the ability to convey technical concepts to non-technical stakeholders.

About the Company
Precision Hire Solution is a leading HR & Headhunting Consultancy known for its expertise in the MENA Region. With extensive knowledge of HR & Recruiting in the area, Precision Hire Solution has established itself as a trusted partner for candidates and clients alike. Originating as a specialized recruitment agency, the company has evolved into a premier service provider capable of addressing vacancies across MENA and the Asia-Pacific region. Offering customized Career Sessions and an innovative membership program designed to enhance core services, Precision Hire Solution is the partner of choice.