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Guest Relations Ambassador

2 months ago

Dubai, Dubai, United Arab Emirates Hyatt Hotels Corporation Full time

Job Summary

As a Guest Relations Executive at Hyatt Hotels Corporation, you will play a vital role in delivering exceptional guest experiences and ensuring the delivery of our brand promise. This is an exciting opportunity to join a dynamic team and contribute to the success of our hotel.

Key Responsibilities

  • Provide exceptional guest service and handle guest inquiries and complaints with courtesy and efficiency.
  • Collaborate with internal teams to resolve issues and improve productivity.
  • React to customer feedback and implement necessary changes to enhance the guest experience.
  • Work closely with the Food and Beverage department to promote upsell alternatives and improve revenue.

Requirements

  • A true desire to satisfy the needs of others in a fast-paced environment.
  • Refined verbal communication skills.

About Us

Hyatt Hotels Corporation is a leading hospitality company that is committed to delivering exceptional guest experiences. We are a dynamic and innovative company that is always looking for talented individuals to join our team.