Guest Services Representative
1 week ago
About the Role
As a Hostess at Atlantis Resorts Dubai, you will be the first point of contact with our esteemed guests, creating a positive and memorable impression. Your responsibilities will include greeting guests upon arrival, informing them of their wait time, monitoring the waiting list, and showing guests to their tables. You will also bid farewell to guests as they leave, ensuring a seamless and enjoyable experience. To excel in this role, you will need to demonstrate effective communication skills, customer service skills, and efficiency as a team player, showcasing your ability to work positively in a fast-paced environment. In return, we will provide you with the right support through comprehensive training and leadership development opportunities. You will attend both internal and external training courses, enhancing your skills and fine-tuning your knowledge of food and beverage service standards.
About You
We are seeking an individual with international exposure in a similar role or at least 2 years of experience working within a luxury hotel or high-end restaurant. Additionally, you will possess excellent communication skills, with the ability to interact with guests from diverse backgrounds. You will be a team player, with a warm and welcoming demeanor, and a passion for delivering exceptional guest experiences. You will be at the heart of our vision to create Amazing Experiences and Everlasting Memories for our guests. We believe in fostering a culture of innovation, creativity, and excellence, and we are looking for like-minded individuals to join our team.
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