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Guest Service Representative

3 months ago

Dubai, Dubai, United Arab Emirates Premier Inn Hotels LLC Full time

Guest Service Representative plays a vital role in the seamless functioning of a hospitality establishment, delivering prompt service while upholding exceptional standards and ensuring guest contentment. A comprehensive understanding of the offerings is essential to confidently suggest and promote various selections.

Your Key Responsibilities:

  • Greet, engage, and communicate with patrons and team members in a polite, welcoming, and clear manner.
  • Accurately take, prepare, and serve customer orders, while also concentrating on enhancing sales and achieving objectives.
  • Collaborate with the kitchen and bar staff to guarantee timely service and adherence to age regulations for alcoholic beverages.
  • Efficiently clear and sanitize tables promptly after guests have completed their meals.
  • Maintain precise inventory, manage point of sale transactions, and ensure cleanliness of the establishment.
  • Ensure compliance with company Health and Safety protocols and provide training to new team members.
Qualifications

Education and Experience:

  • Preferred candidates should possess a background in the hospitality/F&B sector and at least 1 year of experience as a Guest Service Representative in a 3-star or higher establishment.
  • Proficiency in English is essential, while knowledge of additional languages is advantageous.

Skills and Attributes:

  • Customer-centric approach
  • Enthusiasm
  • Team collaboration
  • Integrity
  • Accountability
  • Organizational skills
  • Analytical abilities
  • Effective communication
Employee Benefits

Joining Premier Inn Hotels LLC provides a competitive benefits package, including rewards and recognition. Employees receive accommodation, transportation, medical insurance, airfare, meal allowances, and a competitive salary. The company also offers avenues for career advancement and personal growth, enabling individuals to pursue a fulfilling career.

Premier Inn Hotels LLC is committed to fostering a culture that enhances the experiences of both guests and employees. The organization values individuals who embody these principles and prioritize guest satisfaction in their roles.

At Premier Inn Hotels LLC, continuous personal and professional development is encouraged. The company cultivates a supportive work environment that promotes career progression and skill enhancement. Employees are provided with opportunities to achieve their goals and are supported through a 'promote from within' philosophy.

If you are looking for a workplace that values your contributions, offers equitable rewards, and appreciates your commitment, we welcome you to consider this opportunity.