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Front Office Manager

2 months ago

Dubai, Dubai, United Arab Emirates Arenco Real Estate Full time
Key Responsibilities

As a Front Office Manager at Arenco Real Estate, you will be responsible for ensuring the smooth operation of our hotel's front desk and reception areas.

Key Tasks:

  • Coordinate with other departments to ensure seamless communication and service delivery
  • Manage and maintain accurate records of guest information and preferences
  • Respond promptly to guest inquiries and resolve any issues or concerns
  • Ensure that all reception staff are trained and equipped to provide excellent customer service
  • Conduct regular checks of the lobby, public areas, and guest rooms to maintain high standards of cleanliness and appearance

Requirements:

  • Proven experience in a front office or reception role
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Strong problem-solving and conflict resolution skills
  • Knowledge of hotel operations and procedures

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment