Hotel Guest Service Representative

5 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Thani Mactan Cebu Full time
Job Summary

We are seeking an experienced Reservations Agent to join our team at Dusit Thani Mactan Cebu. As a key member of our front desk team, you will be responsible for handling guest reservations, checking-in and out, and providing excellent customer service. You will also be required to work closely with other departments to ensure seamless operations and achieve hotel goals.

Responsibilities
- Handle guest reservations, check-ins, and check-outs
- Provide exceptional customer service to all guests
- Work closely with other departments to ensure seamless operations
- Meet and exceed hotel sales targets
- Maintain accurate records and reports

Requirements
- Bachelor's degree in hotel management or a related field
- Minimum 1 year of experience in a similar role
- Excellent communication and problem-solving skills
- Ability to work well under pressure
- Basic computer skills and knowledge of property management systems

What We Offer
- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment
- Chance to work with a global hospitality brand

How to Apply
If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and cover letter, to us.

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