Call Center Team Leader

**Prisitine Technologies** is seeking a passionate and experienced **Team Leader** to join our growing call center team in Dubai! If you thrive in a fast-paced environment and have a talent for motivating and developing others, this is the opportunity for you. **About the Role**: In this exciting role, you will play a pivotal role in driving the success of...

__ - Work closely with the team, motivating and coaching them - Hosting 1-2-1’s and team meetings - Keeping up to date with business development and new product lines - Manage day-to-day line activities, prioritize and make risk/impact assessments within existing processes and procedures towards achieving SLAs - Ensure training and development plans are...

We are seeking a dynamic and motivated individual to join our team as a Call Center Team Leader. In this role, you will be responsible for leading and guiding a team of customer service representatives in handling both inbound and outbound calls. Your primary objective will be to ensure the team delivers exceptional customer experiences, meets performance...

Responsibilities - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable...

**Key Responsibilities**: - **Team Leadership & Supervision**: - Lead, coach, and manage a team of call center agents, ensuring high performance and adherence to company standards. - Monitor agent performance, providing regular feedback, conducting performance reviews, and implementing improvement plans where necessary. - Assist in the recruitment,...

We are looking to hire Call Center Team Leader. to join our team in IBT. - _ - Work closely with the team, motivating and coaching them - Hosting 1-2-1’s and team meetings - Keeping up to date with business development and new product lines - Manage day-to-day line activities, prioritize and make risk/impact assessments within existing processes and...

Oversee the daily operations of the call center and ensure smooth functioning. - Coordinate between marketing team, nursing staff, reception, management and call center team - Lead, mentor, and motivate the calling team to achieve their targets. - Make sure call center team is converting all marketing teams leads to bookings - Develop and implement...

**Team Leader Responsibilities**: - Managing the day-to-day activities of the team. - Motivating the team to achieve organizational goals. - Developing and implementing a timeline to achieve targets. - Delegating tasks to team members. - Conducting training of team members to maximize their potential. - Empowering team members with skills to improve their...

Should have strong communication skills both in English & Arabic (written & spoken) - Will be responsible to handle teams of customer service agents - Should be able to coach customer service agents on quality parameters and customer service skills - Work as first level of escalation for reporting team and assigned clients - Strong understanding of Call...

We are GCH Human Resource currently hiring for one of our reputed leading developers in Dubai Location **Designation: Team Leader Contact Center** **Experience: 4 to 5 Years of exp in Contact Center** **Preferably Arabic speakers** **Location: Dubai** **Responsibilities**: - To ensure the effective and efficient running of the Call Centre. - To ensure...

We are GCH Human Resource currently hiring for one of our reputed leading developers in Dubai Location **Designation: Team Leader Contact Center** **Experience: 4 to 5 Years of exp in Contact Center** **Preferably Arabic speakers** **Location: Dubai** **Responsibilities**: - To ensure the effective and efficient running of the Call Centre. - To ensure...

We are looking for a dynamic, well-spoken Outbound Call Center Agent with excellent communication skills to be responsible for soliciting sales and managing client inquiries over the telephone. **SKILLS & QUALIFICATIONS** - Strong command of the **Arabic &** **English** language! - Preferred 2+ years of work experience as a call center Agent. - Capable of...

We are looking for a dynamic, well-spoken Outbound Call Center Agent with excellent communication skills to be responsible for soliciting sales and managing client inquiries over the telephone. **SKILLS & QUALIFICATIONS** - Strong command of the **Arabic &** **English** language! - Preferred 2+ years of work experience as a call center Agent. - Capable of...

As a Call Centre Supervisor at our medical center, you will be responsible for overseeing the day-to-day operations of the call center team, ensuring efficient and effective handling of inbound and outbound calls related to patient inquiries, appointment scheduling, and other medical-related services. You will lead a team of call center representatives,...

**Are you an experienced leader with a passion for customer service and the beauty industry? **_We seeking a Head of Call Center to lead our customer support operations and enhance client satisfaction._ **Key Responsibilities**: - Oversee the daily operations of the call center, ensuring high-quality customer service and efficiency. - Develop and implement...

1. Customer Engagement: - Handle high inbound and outbound customer calls efficiently and courteously. 2. Service Knowledge: - Provide accurate and comprehensive information to customers, instilling confidence in their purchase decisions. 3. Problem Solving and Resolution: - Analyze and resolve customer issues efficiently and effectively. 4. Documentation...

1. Customer Engagement: - Handle high inbound and outbound customer calls efficiently and courteously. 2. Service Knowledge: - Provide accurate and comprehensive information to customers, instilling confidence in their purchase decisions. 3. Problem Solving and Resolution: - Analyze and resolve customer issues efficiently and effectively. 4. Documentation...

We are medical center located in Shaikh zayed road opposite of dubai museum. Looking for Arabic female call center agent to work with us with salary and commission. Duty timing : 11 am to 8 pm. Pay: AED2,000.00 - AED3,000.00 per month Application Question(s): - do you have previous experience in medical call center ? - Do you have your own visa...

**Call Center Job Description**: - Manages and oversees a team of call center agents. - Motivates and supports agents through feedback and communication. - Measures KPI’s like inbound calls, call waiting, and call abandonment. - Assists with taking agents’ calls if they can’t handle the workload. - Improves quality of results by recommending...

**Requirements**: - High school diploma or equivalent - 1-3 years of experience in a call center environment - Knowledge of customer service practices and principles - Excellent data entry and typing skills - Superior listening, verbal, and written communication skills - Ability to handle stressful situations appropriately **Responsibilities**: -...