Call Center Supervisor

Urgently required: Call Center Agent / Supervisor with extraordinary communication skills for lead conversion with two years of call center experience preferred. Proficiency in English is a must, Arabic will be an added advantage. **Salary**: AED2,500.00 - AED4,500.00 per month Application Question(s): - Visa type: **Experience**: - Customer service /...

Responsibilities - Assist in the formulation of targets for individuals and teams - Answer questions from staff and provide guidance and feedback - Anticipate escalation and take over calls when needed - Devise ways to optimize procedures and keep staff motivated - Measure performance with key metrics such as call abandonment, calls waiting etc. - Ensure...

As a Call Centre Supervisor at our medical center, you will be responsible for overseeing the day-to-day operations of the call center team, ensuring efficient and effective handling of inbound and outbound calls related to patient inquiries, appointment scheduling, and other medical-related services. You will lead a team of call center representatives,...

A Call Center Supervisor is a professional charged with training and motivating their team of Call Center Representatives as they answer questions, handle complaints, and provide support for clients. They also assist in hiring new employees while monitoring their team’s success on an ongoing basis. - Assisting in the formulation of targets for individuals...

Our company is looking for a Call Center Supervisor to join our team. **Responsibilities**: - Training, and preparing call center representatives to respond to customer questions; - Ensuring agents understand and comply with all call center objectives, performance standards, and policies; - Address potential system issues internally and externally; -...

As a Call Centre Supervisor at our medical center, you will be responsible for overseeing the day-to-day operations of the call center team, ensuring efficient and effective handling of inbound and outbound calls related to patient inquiries, appointment scheduling, and other medical-related services. You will lead a team of call center representatives,...

Supervise all tasks involved in Call Center - Train the Call Center Agents to respond efficiently and accurately to callers, explaining about the Driving Licensing Services, Vehicle Testing Services, available offers & promotions - Train & monitor the Call Center Agents on the customer journey process, available payment options, required documents, transport...

Responsibilities: - Supervise and oversee the daily operations of the call center, ensuring smooth and efficient handling of customer orders. - Manage a team of call center agents, providing guidance, support, and training as needed to maintain high-performance standards. - Monitor call center performance metrics, such as call volume, response time, and...

Responsibilities: - Supervise and oversee the daily operations of the call center, ensuring smooth and efficient handling of customer orders. - Manage a team of call center agents, providing guidance, support, and training as needed to maintain high-performance standards. - Monitor call center performance metrics, such as call volume, response time, and...

Our company is looking for a Call Center Supervisor to join our team. **Responsibilities**: - Training, and preparing call center representatives to respond to customer questions; - Ensuring agents understand and comply with all call center objectives, performance standards, and policies; - Address potential system issues internally and externally; -...

We are looking for a Technical Call Center Supervisor with a focus on Software Engineering needs to blend both managerial and technical skills to ensure smooth call center operations, while maintaining a strong focus on the technology, software performance, and system efficiency. Salary range AED 6,500 - 7,500 **Job Requirements**: - Qualifications:...

Only Arab Female Call Center If you have a passion for customer service and enjoy helping others, we invite you to consider joining our team. As a call center representative, you will play a crucial role in handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring an overall positive experience for our customers. Key...

We are looking for a call center supervisor to join immediately. **Responsibilities**: 1. Manage and oversee the daily operations of the remote contact center, ensuring efficient and effective delivery of services. 2. Develop and implement strategies to improve customer experience and satisfaction levels. 3. Monitor call center performance metrics, identify...

**Call Center Supervisor in Jumeirah 1** **Our leading Medical Clinic Client is looking for a Healthcare Call Center Supervisor located in Jumeirah 1, Dubai who can join immediately.** **Roles and Responsibilities**: - Assist in the formulation of targets for individuals and teams - Hire and onboard new employees - Answer questions from staff and provide...

**Responsibilities**: - Oversee the day-to-day operations of our call center, ensuring smooth and efficient processes. - Manage and lead a team of call center agents, providing guidance, training, and support as needed. - Develop and implement strategies to optimize call center performance and enhance customer satisfaction. - Monitor call center metrics and...

We are currently seeking enthusiastic and customer-oriented Call Center Agents to join our team. As a Call Center Agent, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries or concerns over the phone. **Responsibilities**: - Handle inbound and outbound calls from customers, addressing inquiries,...

Responsibilities: - Supervise and oversee the daily operations of the call center, ensuring smooth and efficient handling of customer orders. - Manage a team of call center agents, providing guidance, support, and training as needed to maintain high-performance standards. - Monitor call center performance metrics, such as call volume, response time, and...

We are looking for a dynamic, well-spoken Outbound Call Center Agent with excellent communication skills to be responsible for soliciting sales and managing client inquiries over the telephone. **SKILLS & QUALIFICATIONS** - Strong command of the **Arabic &** **English** language! - Preferred 2+ years of work experience as a call center Agent. - Capable of...

We are looking for a dynamic, well-spoken Outbound Call Center Agent with excellent communication skills to be responsible for soliciting sales and managing client inquiries over the telephone. **SKILLS & QUALIFICATIONS** - Strong command of the **Arabic &** **English** language! - Preferred 2+ years of work experience as a call center Agent. - Capable of...

We are looking for energetic and self-motivated Call Center Agent professionals who can join in our Call center team. **Job Description**: 1. Manage all inbound calls/orders and inquires received through Delivery Platforms, Telephone call, E-mails, Website, Social media and other channels in a timely manner. 2. Answer all inquiry from customers...