Administrative Assistant

5 months ago


AlAyn, United Arab Emirates RFLCT Creative Arts Full time

Job Description #

Key Responsibilities:
Materials Inspection: Thoroughly inspect delivered materials to ensure quality and accuracy

while maintaining meticulous records of all items received.

Supplier Relations: Collaborate with suppliers to verify ordered supplies, address any

discrepancies, and maintain strong supplier relationships.

Inventory Management: Organize and maintain inventory stock, ensuring items are readily

accessible and well-organized.

DIY Kit Preparation: Assemble DIY Kits with precision and attention to detail, ensuring they meet

our quality standards.

Social Media Engagement: Post engaging content on WhatsApp stories to promote our products

and services.

Customer Support: Address client inquiries promptly and professionally, providing exceptional

customer service.

Material Coordination: Effectively communicate with artists to coordinate materials for various

events, camps, and workshops.

Financial Record-keeping: Maintain accurate records of petty cash inflows and outflows,

ensuring financial transparency.

Workshop Administration: Process registrations, bookings, and payments for various workshops

using Bitrix, maintaining organized records.

Sales Verification: Collaborate with the accounting department to cross-verify sales records for

accuracy.

Conflict Resolution: Handle and resolve customer complaints or issues in a timely and effective

manner, striving for customer satisfaction.

Reception Management: Keep the reception area clean and organized, ensuring brochures,

promotional materials, and resources are readily available for visitors.

Upselling: Promote additional services and products to clients, emphasizing the value of our

offerings.

Feedback Collection: Gather customer feedback to identify areas for improvement and propose

actionable solutions to enhance our services.

Team Support: Collaborate with team members during times of absence, emergencies, rush

periods, and busy days, including participation in outdoor events and camps, to maintain

uninterrupted workflow.

Qualifications:
High school diploma or equivalent.

Proven experience in administrative or customer service roles.

Proficiency in using Bitrix or similar CRM software.

Excellent communication and interpersonal skills.

Strong organizational and multitasking abilities.

Attention to detail and a commitment to quality.

Problem-solving and conflict-resolution skills.

Willingness to adapt to changing priorities and work schedules.

Ability to work effectively both independently and as part of a team.

RFLCT Creative Arts

Pay: AED2,500.00 per month

**Experience**:

- administrative assistant: 2 years (preferred)

**Language**:

- Arabic (required)
- English (required)



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