Customer Development Executive
7 days ago
**Role Description**
First & foremost, the CDE will be responsible for delivering world class execution of MARS brands across the D-Comm platforms
- ensuring availability across all key platforms that Mars works with. This will require them to work very closely with both the operation’s teams with the customers as well as the Mars customer service + logistics teams, to deliver their KPI’s, and energized to do so, and handling any issues as required in order to deliver the sales targets.
In addition, the CDE will be personally responsible for delivering their own tasks, as listed above, in order to deliver the sales plan. The CDE will be supported by their line manager to ensure they are enabled to deliver these tasks.
In summary - the CDE/ will ultimately be responsible for the sales target’s execution of the business plan - so will be expected to show leadership, pro-activity and initiatives in overcoming any challenges they face on the execution of the above priorities.
- Since these are D-Comm customers, the role is primarily not in the field, with exceptions of regular meetings with the key customers to discuss any operational hurdles/catch-ups/orders
**Key Measures**
Enabling & ensuring the delivery of the periodic sales target of D-Comm for each given period Delivery of the sales target associated to the plans, measured vs. the gross sales target, by customer Flexibility/agility and the willingness and ability to flow to additional work as required Deliver of incremental wins/achievements on top of the business plans provided, as measured by the Field Sales Manager/Line Manager
**Competencies**
**Mars Leadership Capabilities**
**Functional Competencies**
- Customer focus
- Selling
- Action oriented/drive for results
- Effective sales management
- Integrity & trust
- Execution & measurement
**Background/Experience**
- Previous experience of retail/customer environment is required for this role
- Previous work experience in the same or similar environment also preferred
-
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