Customer Relationship Manager
2 months ago
**Position Overview: A Customer Relationship Manager (CRM) is responsible for managing and nurturing relationships with clients to enhance customer satisfaction, loyalty, and retention. The role involves understanding customer needs, addressing concerns, and providing solutions that align with the company's offerings.**
- Develop and implement customer relationship management strategies to improve client engagement.
- Act as the main point of contact for customers, addressing inquiries and resolving issues promptly.
- Analyse customer feedback and data to identify trends and areas for improvement.
- Collaborate with sales, marketing, and product teams to ensure a cohesive customer experience.
- Create and maintain detailed records of customer interactions and feedback in CRM systems.
- Conduct regular follow-ups with clients to assess satisfaction levels and gather insights.
- Train and support team members on best practices for customer engagement and relationship building.
**Skills and Qualifications**:
- Bachelor’s Degree in Business/Marketing or a related field.
- Proven experience in customer service or relationship management roles.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-oriented mindset.
- Ability to analyse data and generate actionable insights.
- Strong organizational skills and attention to detail.
- Arabic speaking is a must
**Personal Attributes**:
- Empathetic and understanding of customer needs.
- Resilient and able to handle challenging situations with grace.
- Proactive and driven to improve customer satisfaction and loyalty.
- Team player with a collaborative spirit.
- Ability of rigorous follow up
- Proactive
Pay: AED2,500.00 - AED3,500.00 per month
Application Deadline: 13/11/2024
-
Customer Relationship Manager
6 months ago
Dubai, United Arab Emirates Zurich Insurance Group Full timeCustomer Relationship Manager **Job Summary** Zurich Workplace Solution is the region's leading end-of-service benefits provider operating in the Dubai International Financial Centre (DIFC) and is responsible for managing the DEWS (Defined End of Service Benefits) scheme. The DEWS scheme is a mandatory savings plan that provides end-of-service benefits to...
-
Customer Relationship Manager
6 months ago
Dubai, United Arab Emirates Zurich Insurance Full time**Job Summary** - Zurich Workplace Solution is the region's leading end-of-service benefits provider operating in the Dubai International Financial Centre (DIFC) and is responsible for managing the DEWS (Defined End of Service Benefits) scheme. The DEWS scheme is a mandatory savings plan that provides end-of-service benefits to employees in compliance with...
-
Customer Relationship Manager
4 months ago
Dubai, United Arab Emirates Condor Group Full time**Job Summary**: **Key Responsibilities**: - Develop and maintain strong relationships with key clients in the real estate development sector. - Oversee and manage sales, operations, handover and post-sale teams to ensure seamless service delivery and customer satisfaction. - Act as the main point of contact for clients, addressing their needs and resolving...
-
Customer Relationship Manager
6 months ago
Dubai, United Arab Emirates Global Business Pro Service LLC Full timeThe job responsibilities of a Customer Care Manager Customer Service Leadership: Leading and managing a team of customer service representatives to ensure high-quality customer interactions and satisfaction. Customer Support Strategy: Developing and implementing a customer support strategy that aligns with the company's goals and objectives. Customer...
-
Customer Relationship Manager
3 months ago
Dubai, United Arab Emirates GS Solutions Group of Inc. Full time**Key Responsibilities**: **Relationship Management**: - Develop and nurture long-term relationships with key clients and stakeholders. - Act as the primary point of contact for client inquiries and issues. **Customer Insights**: - Gather and analyze customer feedback to identify trends and areas for improvement. - Utilize data to develop strategies that...
-
Customer Relationship Manager
2 months ago
Dubai, United Arab Emirates TRUST HIRING Full time**Key Responsibilities**: - **Guest Relationship Management**: - Develop and maintain personalized relationships with VIP guests, regular visitors, and high-value clients. - Ensure guests' preferences, special requests, and needs are captured and communicated across departments for seamless service. - Anticipate guests’ needs and proactively offer...
-
Customer Relationship Officer
3 months ago
Dubai, United Arab Emirates Dance Infinity Performing Arts Full timeDance Infinity Performing Arts seeks a customer relationship officer to join our expanding team. The Customer Relationship Officer is responsible for coordinating and administrating the entire customer lifecycle. The role will focus on providing an exceptional customer service experience for families by creating positive engagement and facilitating organic...
-
Driver with Customer Relationship Management
6 months ago
Dubai, United Arab Emirates SaniService LLC Full timeWe're seeking a responsible and presentable driver who will not only ensure the safe and timely transportation of our Managing Director to various destinations but also handle product deliveries to clients. This role requires someone with excellent customer relationship skills, as you'll occasionally need to discuss our products with clients, ensuring their...
-
Customer Relationship Executive
6 months ago
Dubai, United Arab Emirates PERFECT TECHNICAL WORKS & LANDSCAPING LLC Full timeJob Title: Customer Relationship Executive (Arabic Speaker) - Landscaping Company **Job Description**: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Relationship Executive. As an Arabic speaker, you will play a crucial role in maintaining excellent relationships with our Arabic-speaking clients within the...
-
Customer Relationship Executive
2 months ago
Dubai, United Arab Emirates BELLBOTTOM Corporate Services Provider CSP EST. Full timeWE ARE HIRING FOR THE POSITION OF CUSTOMER RELATIONSHIP EXECUTIVE. QUALIFICATION: - Good communication skills. - Handling onboarding clients. - Manage customer interactions, inquiries across various channels. **Job Types**: Full-time, Permanent Pay: AED2,500.00 - AED3,000.00 per month
-
Customer Relationship Officer
6 months ago
Dubai, United Arab Emirates FinHub Financing Broker Full timeWe are looking for Sales Professionals for bank in UAE to sell banking products. Product **:Personal Loan** Salary : Up to AED 5K Based on experience (Fixed salary ) Experience **:1+ Years of Experience in Direct Sales of Personal Loans / Credit Cards In UAE**. Location **:Dubai** **Key Responsibilities**: 1. **Prospecting and Lead Generation**:...
-
Customer Relationship Officer
6 months ago
Dubai, United Arab Emirates FinHub Financing Broker Full timeWe are looking for Sales Professionals for bank in UAE to sell banking products. Product **:Personal Loan** Salary : Up to AED 5K Based on experience (Fixed salary ) Experience **:1+ Years of Experience in Direct Sales of Personal Loans / Credit Cards In UAE**. Location **:Dubai** **Key Responsibilities**: 1. **Prospecting and Lead Generation**:...
-
Customer Relationship Coordinator
6 months ago
Dubai, United Arab Emirates Befit Sports Club Full timePROMTLY LOOKING FOR 2 FEMALE CANDIDATE ONLY AVAILABLE TO START IMMEDIATELY The Customer Relationship Coordinator plays a crucial role in managing and maintaining positive relationships between the company and its customers. She serves as a primary point of contact for customers, providing assistance, resolving issues, and ensuring overall customer...
-
Customer Relationship Officer
6 months ago
Dubai, United Arab Emirates TACB LLC Full timeWe are looking for Sales Professionals for bank in UAE to sell banking products. Product **:Personal Loan & Credit Card** Salary : Up to AED 5K Based on experience (Fixed salary ) Experience **:1+ Years of Experience in Direct Sales of Personal Loans / Credit Cards In UAE**. Location **:Dubai** **Key Responsibilities**: 1. **Prospecting and Lead...
-
Customer Relationship Officer
4 months ago
Dubai, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full timeCustomer Relationship Officer **Role: Customer Relationship Officer** **Location: Dubai - Al Qusais Branch** **ROLE PURPOSE**: Managing products and service function to ensure the delivery of quality service to customers, while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in financial services and...
-
Customer Relationship Officer
6 months ago
Dubai, United Arab Emirates Abu Dhabi Islamic Bank Full timeCustomer Relationship Officer **Role **:Customer Relationship Officer **Location**: Dubai **Role Purpose**: Managing products and service function to ensure the delivery of quality service to customers, while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in financial services and operational service...
-
Customer Relationship Manager
6 months ago
Dubai, United Arab Emirates You Baby Studio Full timeWe are a Dubai-based photo studio offering **family photography services** around the UAE. As our company grows we are looking for a dedicated and empathetic **Customer Manager** to join our team and provide exceptional customer service to potential customers. You will play a crucial role when it comes to bookings & schedule of the...
-
Customer Relationship Manager
6 months ago
Dubai, United Arab Emirates White Sand Real Estate Management Full timeRelationship Manager required for a Property Management company based in Al Warsan 1, International City - Dubai. Bachelor's Degree Graduate **Salary**: AED 3,000.00 - AED 5,000.00 per month Note: We accept walk in applicants. Open to any nationalities. Company Name: White Sand Real Estate Management LLC (Souk Warsan Block C Office 0355 Al Warsan 1 Al...
-
Customer Relationship Manager- Luxury Jewellery
2 months ago
Dubai International City, United Arab Emirates Stallion HR Solutions Full time* - Develop customer relationships, - Resolving customer complaints, - Ensure customer satisfaction. - Identifying customer demands and requirements **Job Types**: Full-time, Permanent Pay: AED4,500.00 - AED5,000.00 per month Application Question(s): - can you join immediately? - Are you confirmable to work in Mall of Emirates? - What is your salary...
-
Customer Relationship Officer
6 months ago
Dubai, United Arab Emirates Liwa Gate Full time**Job Title**: Customer Relations Officer (Femalé Only) **Company**: Liwa Gate **Location**: Office 305, UAE Red Crescent Building, Garhoud, Dubai **Walk-in Interview Date**: April 22nd, 11:00 AM - 3:00 PM **Emergency Contact**: Mr. Zohaib, +971 50 215 0358 (WhatsApp Only) Liwa Gate, a leading company based in Dubai, is seeking a dynamic and...