Commercial Manager

7 months ago


Dubai, United Arab Emirates Skyways Technics Full time

Dubai, U.A.E.

About the role

Your responsibilities will include
- Develop and implement comprehensive sales strategies and plans to achieve sales targets and objectives in the EMEA market.
- Hire, train, maintain, coach and ensure the performance management of a commercial team comprised of the following functions:

- Sales
- Customer Support
- Procurement
- Repair Cycle Management
- Own the relationship between Skyways Technics and its customers in the region
- Oversee the daily commercial activities and ensure that all customer queries are handled in a timely and efficient manner, and that orders are delivered as per customer expectations
- Develop and maintain relations with higher end customer management executives and stakeholders
- Ensure on-time customer payment together with the credit control team
- Negotiate contracts, pricing, and terms with customers to secure profitable agreements while minimizing risk.
- Penetrate new markets and customers in line with the company objectives
- Support the sales team on elaborate sales projects
- Help the sales team identify new business opportunities
- Define and execute the annual commercial targets and sales budget
- Report to the team and management on monthly results
- Implement group marketing actions and strategies
- Monitor and develop the EMEA inventory level to match the market demand
- Participate in exhibitions and trade fairs and handle their organization in collaboration with the Marketing Department
- Collaborate with cross-functional teams, including marketing, capability development, and operations, to align sales efforts with business objectives.
- Build and maintain relationships with key customers, partners, and stakeholders to drive sales growth and customer satisfaction.
- Identify market trends, opportunities, and competitive threats to inform sales strategies and business decisions.
- Monitor sales performance, pipeline activity, and market trends to track progress against targets and identify areas for improvement.
- Provide regular sales forecasts, reports, and insights to senior management to inform strategic decision-making.
- Travel regularly to visit customers and stakeholders (minimum 20% travel time expected)

**Requirements**:
You are perfect for this role if you:

- Fluent in English speaking, reading, and writing
- Effective communication
- Strong interpersonal skills, a true leader, who inspires and leads naturally
- Self-motivated and performance driven
- Curious, willing to take calculated risks
- Multi-tasker, Hands on and Team Player Experience in selling B2B services, especially for repairing and selling aircraft components and parts
- An existing network of customers in commercial aviation aftermarket sector

More Information:
**Reporting line**:
Reporting to Skyways Technics Chief Commercial Officer

**Application**:


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