Customer Support Associate

3 months ago


Dubai, United Arab Emirates SUPER BYTES INFORMATION TECHNOLOGY Full time

Customer support is professional responsible in generation of leads, handling the on time service of customers, providing resolution and building the best customer relationship management for overall business.

Roles and Responsibilities
- Acquiring new customers to the business
- Respond to customer inquiries via phone, messages and live chat.
- Provide product information and assist in decision-making.
- Resolve complaints and process
- Collaborate with other departments for issue resolution and Problem solving
- Coordinate with team agents and report to team leaders

Skills required

Education in Diploma or Any graduate
- 6 months + customer service experience preferred.
- Excellent communication and problem-solving skills.
- Proficient in customer service
- Company Accommodation with all allowance is provided
- Language - Hindi & English would be helpful for projects

Pay: From AED2,000.00 per month



  • Dubai, United Arab Emirates Mobishastra Technologies -Etisalat channel partner Full time

    We are looking for a customer support executive who will connects with customers through instant messaging on a business's website or mobile app. - **Provided accurate and appropriate information in response to customer inquiries**: - **Responding to customers, identifying customer issues.**: - **Providing solutions, conversing in a polite and professional...


  • Dubai, United Arab Emirates Mobishastra Technologies -Etisalat channel partner Full time

    We are looking for a chat support agent who will connects with customers through instant messaging on a business's website or mobile app. The online chat representative will **resolve customer inquiries, or offer additional forms of real-time problem-solving**. - **Provided accurate and appropriate information in response to customer inquiries**: -...


  • Dubai, United Arab Emirates Altius Customer Service Full time

    *Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...


  • Dubai, United Arab Emirates Landmark Group - Logistiq Full time

    Driving Customer NPS - Escalations Management - Real-time follow-ups with the drivers to improve performance - Improving delivery success rate and customer returns collections performance. - Ticket closure activity - Stakeholders management - Customer calling activity to reduce the fake attempts from the delivery team - Ensures all the operational SOPs are...


  • Dubai, United Arab Emirates Knowledge Planet Group powered by Physics Wallah Full time

    **Job Summary**: We are seeking a motivated and customer-focused individual to join our dynamic team as a Customer Success Associate at our Edtech firm. As a Customer Success Associate, you will play a pivotal role in ensuring our students and parents have a seamless and successful experience with our educational products and services. Your primary focus...


  • Dubai Silicon Oasis, United Arab Emirates Teckvisor's Customer Full time

    As an Executive Assistant, you will be a crucial member of our dynamic web design and marketing team, providing administrative support between team and the founder. Your role will involve managing a busy schedule, coordinating meetings, handling correspondence, and ensuring the smooth operation of the office. **Qualifications and Skills** - Strong...

  • Customer Support

    4 weeks ago


    Dubai, United Arab Emirates EWRAAF Full time

    **_Job Description_**: - _Creation of accounts for associations_ - _Contact and dialogue with associations_ - _Follow-up on power of attorney relationships_ - _Update of business processes_ - _Ongoing identification of association customers_ **_Job Experience_**: - _Has an educational background within an office or similar_ - _Is structured, persistent...


  • Dubai, United Arab Emirates DNK Real Estate Full time

    **Job description** We are looking for a Customer Care Associate. We are seeking motivated and dedicated individuals to join our growing team as Customer Care Associate. As part of our company, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our clients in the real estate...


  • Dubai, United Arab Emirates DNK Real Estate Full time

    **Job description** We are looking for a Customer Care Associate. We are seeking motivated and dedicated individuals to join our growing team as Customer Care Associate. As part of our company, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our clients in the real estate...

  • IT Support Associate

    7 months ago


    Dubai, United Arab Emirates APCO Worldwide Full time

    The IT Associate works to ensure a smooth operational technology environment through proactive engagement with our staff as requirements, issues or problems arise. The IT Associate will be a part of an integrated global team providing quality guidance and support to colleagues locally and across the APCO network. The role offers extensive on-the-job learning...


  • Dubai, United Arab Emirates Dream Come True Information Technology Full time

    **Customer Support Representative.** **Position Overview**:The Customer Support Representative plays a pivotal role in maintaining excellent customer relationships by addressing inquiries, and concerns, and providing solutions. They serve as a bridge between customers and the company, ensuring customer satisfaction and enhancing brand...

  • Forex Customer Support

    4 months ago


    Dubai, United Arab Emirates DIfX Technology LLc Full time

    A **Forex Customer Support Specialist **(or **Forex Customer Service Specialist**) plays a critical role in providing support and assistance to clients who trade in the foreign exchange (Forex) market. Below is an overview of the responsibilities, skills, and qualifications typically associated with this role **Primary Responsibilities**: - Resolve product...


  • Dubai, United Arab Emirates Emerson Full time

    At Emerson, we are committed to creating a global workplace that supports diversity and embraces inclusion. We take pride in the people who make Emerson great. We believe that bringing together bright, enthusiastic, and talented people from a variety of backgrounds and cultures promotes the birth of new ideas and an exciting energy level. At Emerson, we...


  • Dubai, United Arab Emirates Homes R Us Full time

    **Customer Engagement**: - Greet and welcome customers as they enter the store, providing a warm and inviting atmosphere. - Help and provide product information to customers, helping them make informed purchasing decisions. - Address customer inquiries, concerns, and requests promptly, ensuring their needs are met effectively. **Product Knowledge**: -...

  • Customer Support

    6 months ago


    Dubai, United Arab Emirates CPT Markets Full time

    **Responsibilities**: - Provide accurate information about products, services, pricing, and company policies. - Maintain a courteous and empathetic tone when interacting with customers. - Investigate and resolve customer issues, including order discrepancies, billing inquiries, and product/service complaints. - Follow established procedures and guidelines...

  • Customer Support

    8 months ago


    Dubai, United Arab Emirates CPT Markets Full time

    **Responsibilities**: - Provide accurate information about products, services, pricing, and company policies. - Maintain a courteous and empathetic tone when interacting with customers. - Investigate and resolve customer issues, including order discrepancies, billing inquiries, and product/service complaints. - Follow established procedures and guidelines...


  • Dubai, United Arab Emirates Homes R Us Full time

    **PREFERABLY FEMALE** **Customer Engagement**: - Greet and welcome customers as they enter the store, providing a warm and inviting atmosphere. - Help and provide product information to customers, helping them make informed purchasing decisions. - Address customer inquiries, concerns, and requests promptly, ensuring their needs are met...


  • Dubai, United Arab Emirates A&A Associate LLC Full time

    Join Our Team as a Client Renewals Advisor! Are you passionate about delivering exceptional customer service and ensuring client satisfaction? A&A Associate a leading business setup company, is seeking a dedicated Renewals Advisor to join our dynamic team. As a Renewals Advisor, you will be responsible for managing the renewal process for our valued...


  • Dubai, United Arab Emirates Q-Express Documents Transport Full time

    High School or equivalent diploma - Previous experience in Customer Service - Ability to effectively prioritize work time to ensure efficiency - Experience with Windows Operating Systems and Microsoft Outlook - Familiarity with multiple web browsers, data base searching and instant messenger tools At Amazon, our mission is to be Earth’s most...

  • Customer Support

    2 weeks ago


    Dubai, United Arab Emirates Bydaar Full time

    **Customer Support Representative - Arabic & English Speaking** **About Bydaar** **About the Role** We are seeking a passionate and dedicated Customer Support Representative to join our growing team. This is a work-from-home position that requires fluency in both Arabic and English. You will play a crucial role in ensuring our customers have a positive...