Client Renewals Advisor

2 weeks ago


Dubai, United Arab Emirates A&A Associate LLC Full time

Join Our Team as a Client Renewals Advisor

Are you passionate about delivering exceptional customer service and ensuring client satisfaction? A&A Associate a leading business setup company, is seeking a dedicated Renewals Advisor to join our dynamic team.

As a Renewals Advisor, you will be responsible for managing the renewal process for our valued clients, providing expert guidance, and ensuring a seamless experience throughout.

Key Responsibilities:

- Proactively engage with clients to understand their renewal needs and provide personalized assistance.
- Coordinate and facilitate the renewal process, including documentation, payments, and compliance requirements.
- Build strong relationships with clients to foster trust and loyalty, serving as their primary point of contact.
- Provide expert advice and guidance on renewal options, packages, and additional services.
- Collaborate with internal teams to address client inquiries, resolve issues, and optimize the renewal process.
- Maintain accurate records and documentation of client interactions and renewal activities

**Requirements**:

- Bachelor's degree, Sales, or related field.
- Previous experience in customer service, sales, or account management, preferably in the business setup industry.
- Exceptional communication and interpersonal skills, with a customer-centric approach.
- Strong negotiation and problem-solving abilities.
- Ability to multitask, prioritize, and manage time effectively.
- Proficiency in MS Office suite and CRM software

What We Offer:

- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
- The chance to make a meaningful impact on the lives of entrepreneurs and small businesses.

Ability to Relocate:

- Dubai: Relocate before starting work (required)


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