Customer Support Associate

5 months ago


Dubai, United Arab Emirates Mobishastra Technologies -Etisalat channel partner Full time

We are looking for a customer support executive who will connects with customers through instant messaging on a business's website or mobile app.
- **Provided accurate and appropriate information in response to customer inquiries**:

- **Responding to customers, identifying customer issues.**:

- **Providing solutions, conversing in a polite and professional manner.**:

- **Managing leads on CRM.**:

- **Ensuring superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems quickly and efficiently**:

- **Maintaining current knowledge of products and resources in order to assist customers with their questions**

**Salary**: AED2,000.00 - AED2,500.00 per month

**Experience**:

- customer support: 1 year (required)



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