HR Operations Manager

3 days ago


Dubai, United Arab Emirates Property Finder Full time

Property Finder is the leading digital real estate platform in the Middle East and North Africa region. A UAE-born startup, Property Finder expanded its operations to Qatar, Bahrain, Saudi Arabia, and Egypt over the years. Recently, it acquired a significant stake in Zingat in Turkey. The company is one of the largest technology start-ups in the region and on a journey to becoming a Unicorn. We are aspiring to create a lighthouse technology company which will have a lasting impact in the entire tech ecosystem in our geography.

**Role Summary**:

- The job will be responsible for managing HR operations (including Payroll), across all entities at Property Finder.
- As the business grows we are working on running HR more efficiently, we will therefore become more centralized from an operational perspective while ensuring we use local knowledge from our HR Business Partners to service the business effectively and holistically.
- This position will be crucial in delivering a smooth employee experience from onboarding - to offboarding while ensuring we have regular reporting, partner with HR BP’s and manage the HRMS system.

**Responsibilities**:

- Managing an effective and high-performing team, who operates payroll (UAE, Qatar and Bahrain) and HR Operations of the business across all our entities with a strong focus on UAE.
- Implement, operate and upkeep the global HRMS system.
- Ensure onboarding and off-boarding from an operations perspective run smoothly in accordance with the well-defined Property Finder’s onboarding and boarding plan.
- Personally handle all Leadership onboarding and will therefore walk them through the end-to-end process.
- Review and send out all HR contracts (through the team), letters, and any other employee-related documents.
- Delivering an excellent employee experience whilst operating efficiently in collaboration with the HR Business Partners.
- Troubleshoot employee queries the team cannot resolve
- Work with all HR COEs (Rewards, TA, Talent & Culture) and HRBPs to understand what the challenges and pain points are and work in partnership to resolve them.
- Work on projects that are HR operations related e.g. setting up another entity, setting up payroll, implementing HRMS, coordinating with legal on getting the contracts ready in compliance with UAE labour law.
- Ensuring all positions, levels, and benchmark information are accurately represented in the designated HR system.
- Coordinate Workforce planning with HRBP’s and the Total Rewards Director.
- Responsible for Employee Analytics, which includes regular Employee Reporting across all entities.

**Requirements**:

- Degree educated in a relevant HR field
- 5+ years experience of HR Operations
- Ability to manage a team
- GCC experience
- Technology sector experience (desirable)
- Arabic speaker but not a must (desirable)

**Other **capabilities**:

- Strong analytical skills
- Great eye for details is a must
- Able to manage a team effectively and ability to train them
- Organised
- Knows how to prioritise tasks


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