Help Desk Support

Our client here in Abu Dhabi is looking for **IT Help Desk who can join immediately.** **Requirements**: - Position: IT Help Desk. - Rules: Work under IT Help Desk. - Speaking Arabic. - Bachelor’s degree in computer sciences or related fields - 1-2 years’ work experience in service desk/customer services - Knowledge in IT Service Management and ITIL...

Log and manage all support requests in the ticketing system and ensure timely resolution. - Escalate issues to higher-level technical support or management when necessary. - Maintain and monitor security standards for company devices and software. - Create and maintain documentation - Update records in the system. - Ensure a high standard of service by...

Minimum Years of Experience : 2+ years Preferred Experience : Managed IT Helpdesk / IT Customer Support roles Skills Required (non technical) : Customer handling, call coordination customer & team, document/records management, problem solving, effective communication. Skills Required (technical) : Basic knowledge of IT systems (MS Office, IT Service...

Requirments - Managed the day-to-day operations of a multi-tenant Azure environment, including troubleshooting and resolving issues with tenants. - Provided technical support for all aspects of the Azure cloud infrastructure to include network connectivity, storage, virtual machines (VMs), etc. - Created and maintained documentation related to systems...

**Experience**:3-5**Posted**:07 Nov,2022**Location**:United Arab Emirates**Global IT Service Desk** **Work Location : Abu Dhabi** Job description: - At least 24 months of telephone based I/S Help Desk or Service Desk experience within a large call center environment. - Able to demonstrate strong verbal customer service skills including their ability...

Overview: **Core42** is the UAE’s national-scale enabler for cloud and generative AI, combining G42 Group’s expertise across multiple technology disciplines into a single platform for public sector and large enterprise transformations. Building on our capabilities as sovereign cloud and HPC specialist, we bring generative AI, cybersecurity, professional...

We're Hiring! Female Admin Are you a detail-oriented, highly organized professional with a knack for administrative tasks? **Key Responsibilities and Tasks**: 1. **Front Desk Management**: - Greet and assist parents, children, and visitors upon arrival. - Maintain the reception area, ensuring it is tidy and welcoming. 2. **Administrative Support**: -...

Internal and external escalation. - Continuous communication with the customer on tickets, projects etc. - When required, engineer will be required to work at resident engineer at customer site. - Proper and accurate use of tools (Ticket System, Time Tracking) and documentation of the tickets. - Follow-up on any escalations in time. - When required to work...

**Job Overview**: **Key Responsibilities**: - Diagnose and resolve hardware, software, and network-related issues. - Install, configure, and maintain desktop computers, laptops, mobile devices, printers, and other peripherals. - Assist with user account setup, password resets, and access permissions across various systems and platforms. - Troubleshoot...

**Job Number** 22216951 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Abu Dhabi Grand Canal, PO Box 91888, Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front...

Continuous communication with the customer on tickets, health check, projects, and other technical work. - Based on the business requirement, security consultant will be required to work as resident engineer at customer site. - Proper and accurate use of tools (ticket system, time tracking) and documentation of the tickets. - Follow-up on any escalations...

**About Melodica Music Academy**: Melodica Music Academy is a renowned institution dedicated to the promotion of music and fostering a creative environment for music enthusiasts. We take pride in offering high-quality music education and nurturing talent. Our mission is to inspire the world through the power of music, and we are currently seeking a Senior...

Help AG is looking for a talented and experienced Security Consultant who will be mainly involved in post-sales activities. Apart from the post-sales activities, you will be engaged in Presales activities. Post-sales activities cover the implementation and integration of security products/solutions, design audit, and network and security solutions...

Job SummaryWe are seeking a skilled and friendly Front Desk Agent to join our team at Accor. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a warm and welcoming experience.Key ResponsibilitiesAssist guests with check-in and check-out processes, ensuring accuracy and efficiency...

Help AG is looking for a talented and enthusiastic individual to join as an IAM Consultant, specializing in SailPoint within our Managed Security Services (MSS) Unit, to be deployed at a customer site in Abu Dhabi. If you have strong experience in Identity and Access Management (IAM) and deep knowledge in Identity Governance Life Cycle, this position might...

The Information Security Consultant - OT role duties involve presales activities & post sales activities on a high technical and outstanding quality level. Presales activities cover solution presentation and proof of concept. Post sales activities include design audit, implementation, integration, and review of network - and security solutions. The primary...

Help AG is looking for a dynamic Cybersecurity Architect. He will be responsible for designing and implementing secure information technology (IT) solutions within an organization/project. The primary objective is to safeguard the organization's/projects digital assets, systems, and data from cyber threats and ensure the confidentiality, integrity, and...

Job Title: IT Service Desk Manager - Core42Job Summary:We are seeking a highly skilled IT Service Desk Manager to lead our team at Core42. As a key member of our IT department, you will be responsible for managing the day-to-day operations of our service desk, ensuring that customer inquiries are handled efficiently and effectively.Key Responsibilities:*...

Assistant IT Help Desk Technician **Job Summary**: The IT Help Desk Technician provides technical support and assistance to end-users within the organization. This role involves responding to IT-related inquiries, troubleshooting hardware and software issues, and providing solutions to ensure smooth operation of computer systems and...

Monitoring the front desk and answering incoming calls, greeting customers as they enter the gym, and answering questions about the facility’s services - Taking care of basic customer service tasks such as answering phones, greeting clients by name, and checking in members - Updating member records with new contact information and payment details -...