IT Help Desk Support

**Basic Function for the Service**: To provide efficient, qualitative and user-friendly help-desk support to the systems used by the user to ensure effective resolution of day-to-day problems and queries regarding assigned systems. Provide continuous professional Helpdesk & Desktop Support covering PC, Software, Identifies user problems, analyses same...

Job Description Telephone Handling & Help Desk (CAFM) Answer inbound calls and log them on CAFM. Make outbound calls to process customer complaints. Maintain helpdesk-related documents. Ensure smooth coordination between help desk and operations. Maintain knowledge of helpdesk policies and procedures. Achieve key performance indicators (KPIs) and...

We are looking for a highly skilled Help Desk Professional to join our team at LanceSoft UAE. The successful candidate will have a strong background in technical support and experience working with various operating systems and hardware platforms.Job SummaryAs a Help Desk Professional, you will be responsible for providing technical support to clients via...

Job DescriptionThe Help Desk Technician will be responsible for providing technical assistance and support to employees.Key Tasks:Provide on-site IT user support for network, telecommunication, desktop hardware, and standard applications.Install, configure, and maintain desktop hardware and standard applications.Implement cybersecurity best practices and...

Job SummaryWe are seeking a highly experienced Help Desk Engineer to join our team at Alpha Data.In this role, you will be responsible for providing technical support to our clients, troubleshooting complex issues, and collaborating with senior engineers to resolve escalated problems.The ideal candidate will have a strong background in IT, excellent...

Job Title: Help Desk Operator Location: Abu Dhabi Main Duties: Prepares and provides weekly and monthly reports with the major concerns raised, customer satisfaction index reports, timelines delivered and other ad hoc reports as request. Provides on job training to Company Staff to handles all the functions, in the Reception / Help desk. Expert on...

About the RoleWe are seeking a highly motivated Customer Support Supervisor to join our team at United Arab Emirates University. The successful candidate will be responsible for overseeing the development and implementation of effective help desk operations, including analyzing performance metrics, identifying areas for improvement, and devising solutions to...

Job Title: Help Desk Operator Location: Abu Dhabi Nationality : Mother UAE National Main Duties: Prepares and provides weekly and monthly reports with the major concerns raised, customer satisfaction index reports, timelines delivered and other ad hoc reports as request. Provides on job training to Company Staff to handles all the functions, in the...

We are seeking a highly motivated and experienced Help Desk Associate to join our team at Emirates Talent Connect.This role requires strong customer service skills, excellent communication skills, and the ability to work efficiently in a fast-paced environment.Responsibilities:Customer Support: Provide exceptional customer service to clients via phone,...

Job Description:Parsons is seeking a highly skilled IT Service Desk Agent to provide top-notch support to our end-users. As an IT Service Desk Agent, you will be the primary point of contact for technical issues and concerns.Duties and Responsibilities:Provide analytical and technical support remotely to end-users of Parsons' personal computers,...

Role OverviewThe Technical Support Specialist will provide technical support to customers throughout the Middle East region, with a focus on the Abu Dhabi office. The successful candidate will have experience in a similar role and will possess excellent communication and problem-solving skills.Main Accountabilities:Provide technical support to customers via...

Help Desk AgentADIB - Abu Dhabi Islamic Bank Abu Dhabi, United Arab EmiratesJob DescriptionRole: Help Desk AgentLocation: Abu DhabiRole Purpose:To assist customers in their banking requirements by delivering high quality service while projecting ADIB's professional image in all interpersonal dealings.Key Accountabilities of the role:Maintaining a high level...

Help Desk Agent ADIB - Abu Dhabi Islamic Bank Abu Dhabi, United Arab Emirates Job Description Role: Help Desk AgentLocation: Abu Dhabi Role Purpose: To assist customers in their banking requirements by delivering high quality service while projecting ADIB's professional image in all interpersonal dealings. Key Accountabilities of the role: ...

SALARY AED 8000A well known company is looking to hire an Arabic speaking IT Help Desk Support Officer for their Abu Dhabi Operation.Candidate Should have a minimum of two year experience with a valid UAE Driving license.TITLE : IT Help DeskSUMMARY OF FUNCTIONS:Responsible for the monitoring, troubleshooting, repair, installation, and upgrade of Servers,...

About SundusWe are a leading provider of innovative solutions, committed to delivering exceptional results. Our mission is to empower our customers by providing world-class support services.Why Join Us:Opportunity to work with a dynamic and growing organization.Chance to develop your skills and expertise in a fast-paced environment.Collaborative team culture...

Company DescriptionPurple Rock IT Solutions is a provider of comprehensive IT solutions, security control, and security systems based in Dubai. They offer a wide range of security solutions, IT infrastructure services, annual maintenance services, and event rentals. Purple Rock is a leading service provider for CCTV surveillance, certified by the Security...

About the RoleParker Consult is recruiting an Arabic speaking IT Help Desk Support Officer for our Abu Dhabi operation. As a key member of our IT team, you will be responsible for ensuring the smooth operation of our computer systems and networks.Key ResponsibilitiesYour duties will include:Monitoring and troubleshooting computer systems and...

Overview Seeking a dynamic, excellence-driven, and client-focused IT Service Desk Manager, to lead and oversee the optimal functioning of Core42's Service Desk, providing top-tier IT support, outstanding customer care, expert technical assistance, and timely issue resolution... Seeking a dynamic, excellence-driven, and client-focused IT Service Desk...

> Responsibilities: - Provide technical support for local and remote users in many locations. - Perform installation, configuration, and troubleshooting of Hardware, Software, and LAN / WAN infrastructure. - Setup and configure surveillance cameras. - Configuring attendance machines and its' reporting system service. - Maintain technical documentation for...

A new roleSenior ITHelpdesk Support Analystinterested in working in a standalone role working in a quite demanding work environment. You will primarily be responsible for providing desk stop supportremote and onsite to all employees in the UAE. Reporting directly to the Regional Technology Manager with direct interaction with other IT support team members...